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Internal server error while accessing refinitiv API
While accessing API sometimes we are getting below error * GatewayTimeout-Response status code does not indicate success: 504 (Gateway Timeout).' 2) Response status code does not indicate success: 500 (Internal Server Error). PFB request and response log errors in detail and timelines for point 2 and 3 as mentioned in…
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Multiple Refinitiv Workspace instances
Hello, I was wondering why so many workspaces were running in the context of one file. Is it possible that closing/reopening the file is the source of this issue? Is this really a performance problem? Is it manageable? Thanks.
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What would be the best way to call Free Flowing text using Python Api?
We are trying to figure out the best way to call all contents of a page (sample: TPEURFWPRM) using Python Api and display it. Is there a link or reading materials that can help?
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Thomson Reuters API Gateway Migration - February 11th
Does this affect TRPS? Thomson Reuters Pricing Service
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Eikon, DSWS and STATA. What is the best way to integrate STATA Application with Eikon Data or DSWS D
Eikon, DSWS and STATA. What is the best way to integrate STATA Application with Eikon Data or DSWS Data? Is there a way to use the APIs instead of uploading Excel files? Stata is a widely used software for statistics and data Scientists.
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Eikon Trial Permissions for Eikon Data API
We have a client currently on Eikon trial, he was able to retrieve time series when using get_timeseries() for FB.O, but some for other RICs he is getting permission errors: RIC = 'USD3MFSR=' df = ek.get_timeseries(RIC,fields='CLOSE',start_date='2009-01-01',end_date='2019-05-31') Error with USD3MFSR=: The user does not…
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In which API, I can find the end of day pricing information from IDN for FIFXMM Commodities RICs? I
In which API, I can find the end of day pricing information from IDN for FIFXMM Commodities RICs? I am looking for finding out the daily quality issues between NDA and IDN. Hence looking for end of day pricing data from IDN.
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Why did I get an error with using my safe id and password
When filling in the first time user page I complete the boxes with company, Thomson Reuters and the other box I need to deal with is the one that says I agree with the terms, but it says that an illegal entry was made. Support has created a ticket. Email me with any questions. I am working with product insight to find…
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What is Wager API documentation?
as part of a RFI, client is asking if we support: Wager API documentation Does someone know what that means?
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Eikon API of FXIVSurface.Premium_ATM
Hi Sir When we provide the Eikon excel solution to client, we find some of the excel may use Eikon API : as the FXIVSurface.Premium_ATM , FXIVSurface.IV_ATM, FXIVSurface.Expiry on attachment , worksheet ATMF Premium. Client is asking can they develop some own APP to use those APIs ? and is there any instruction available…
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Enable custom App In Alpha for SxS
How can we enable our own app for SxS. We are ok to do it only in Alpha environment as well.
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demo client code download
How can i get demo client code used in this video https://www.youtube.com/watch?v=FUj3f8xEUBs
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Cannot find code within Data Item Browser when using the Eikon Scripting Proxy
The Data Item Browser within the Eikon Scripting Proxy contains thousands of codes available to the developer. The tool provides a nice filtering mechanism and search capability. However, the searching doesn't always appear to work. For example, a code by the name of TR.DivAdjustedGross exists, yet does not turn up when…
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Data Item Browser within Eikon Scripting Proxy contains many duplicate entries
When displaying the Data Item Browser available within the Eikon Scripting Proxy, I selected the "Sort By" feature to A-Z. In doing so, displayed duplicate Data Item Names.
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I just run from java code, I did not save the jobID for my test . How could I get my jobID on (REST
I just run from java code, I did not save the jobID for my test . How could I get my jobID on (REST API) from the portal or from my code?
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How could I find the historic job record of my request via the API from your TRTH portal. I submit
How could I find the historic job record of my request via the API from your TRTH portal. I submit some job from the JAVA restful API but I cannot find recode from the web portal. I do not know where I can find from TRTH REST API
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Hello Team, Please could you provide API Tools for ‘R’. Do we have “TRTH V2 library for R”?
Hello Team, Please could you provide API Tools for ‘R’. Do we have “TRTH V2 library for R”?
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DSS SOAP (WSDL) API - End Of Life ?
Hi, Could you please advise if DSS SOAP API be discontinued at some point? I know it is not developed anymore, however is there an End Of Life planned? If so, do we know the date? Regards, Aleksandra
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Asset Insight API
How can I install the Asset Insight API?
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“Files” property in REST API
Hi, Could you please advise on the below question from the Client? 'I seem to be getting error messages when the following line of code is called in our application. ExtractionsContext.LoadProperty(schedule, "Files"); I did a search of the new DataScope API examples but I could not find anything related. Wondering if this…
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Document entity/analyze/search doesn't return organizations connected to the news
For our news functionality we need to determine which companies are connected to the news article. Our steps: - We find news for the last 2 hours or some period via entity/search API - For each news we take news' subjectUri' and make a request to entity/analyze/search API to get all organizations connected to the news…
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I need documents with information on integrating DSS to SAP ?
I need documents with information on integrating DSS to SAP ?
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Error for quick start demo in App studio
Hi, I was trying to try out the app studio on Eikon and I was following the procedure online. https://developers.thomsonreuters.com/app-studio/app-studio-web-sdk/quick-start However, when I set up all web server and SDK tools on my local. I have an error while accessing http://localhost:8080/jet/jet-app/demo It said error…
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GMT Offset field on ERT ?
I have identified a client requirement for consumption from the EMS Datafeed Service and I don’t know if TR can meet the requirement or not hence this ask: There is a need for the local date and time stamp from the originator/publisher time zone. For example when an Aussie Index .AORD updates on September 21 at local XX:XX…
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API Comparison
Could you please verify the extent of the historical data provided as well as if the Eikon Api (https://developers.thomsonreuters.com/eikon-apis-0/apis-in-this-family) are compatible with Eikon Core. As well as the following: 1) Eikon Python API…
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Eikon App Engine: Error associating PID XXXX to Job. Win32 error:5
Hi I am trying to build a very simple 'Hello World' app in Eikon app engine. On importing the folder to EIkon app engine, the log shows an error of Error associating PID XXXX to Job. Win32 error:5. localhost:10029 Need to add that i have killed all thread processes using a bat file. But the problem still persists. Beats me…
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Novus API retrieve document using w-normalized-cite
Is it possible to retrieve a document from Novus using the `w-normalized-cite` metadata field of a `cite.query` tag? I have other fields as well, e.g., `w-seq-number="00001" w-ref-type="RB" w-normalized-cite="<alpha numeric ID>" w-pub-number="<numeric ID>" w-pinpoint-page="<alpha numeric ID>" ID="<alpha numeric ID>"`. Do I…
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Why are we posting internal APIs here?
We can see many of the TR Internal APIs here with their respective HUB links, why?
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Are usernames working now on Prod?
it's supposed to be like staging now.
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What time zone string is DataRoom expecting in the Calendar.Event.Create endpoint
Hello DR, Could someone please let me know, what time zone string is DR expecting in the below end point? Id or Display Name ? POST DataRoom/v5/{user}/calendar/{calendarId}/events For example if it is Central time: Id: Central Standard Time or Display Name: (UTC-06:00) Central Time (US & Canada) Please confirm. Thanks!
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Page numbers not getting displayed for the Table of contents in the downloaded document
hi Team, I need to show the page numbers for the Table of Contents in the word document(rtf). Below is the piece of snippet code which is not working. The left hand title are displayed properly and when we click on that it takes to the appropriate page but the page numbers are not getting displayed. Just for debugging…
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ElasticSearch max result set
Max size of the result set being returned from ElasticSearch by default is set to 10. Default number can be overwritten in the search query by using “size” attribute in the search query. Is there any way to set default number for the Elastic Search server to be different than 10, and not use parameters in the search query?…
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SLWB Feature Access Control Set
How can I get existing Feature access control list for SLWB UK or full list for SLWB? How can we request for a new Feature Access permission?
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Eikon AAA token
I heard that we can obtain the Eikon AAA token iPlanetDirectoryPro from cookie. However, I found that sometimes it does not appear in the document cookie. Anyone has such experience?
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Full Browse Search Task vs. Collection Set Search Task
What are the main differences between the full browse and collection set search tasks?
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Locally-routed website does not log out [RESOLVED]
This is a question and answer recorded here for posterity. After a PC refresh, I went through setting up my development environment again, and found that when I ran Website locally, it never logged me out when I clicked "Sign Off". I had to manually delete the session cookie each time, or I would get the dreaded "Would you…
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App Server .NET MVC4 How do I config IoC container/dependency resolver
regarding the sample code here https://thehub.thomsonreuters.com/docs/DOC-726842 says: > simply inject > TR.AppServer.Common.Interfaces.ILogger > interface into the constructor and it > will be provided to you when your > controller is created. private readonly ILogger _logger; public SampleController(ILogger logger) {…
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Invisible packages on the Cobalt Nuget server
I've uploaded a package called "BlueMoon.BCL.Resources" to the server. I was able to see it on the server. Since the original upload I've automated the package and push of it inside Visual Studio using a build template. After doing so the package shows up in the list of available packages but when I click on the link I get…
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Multiple request params with infrahttpclient?
I'm trying to make a POST to an endpoint with two RequestParams using the Infrahttpclient. I'm attempting to use the InfraMultipartPostMethod to do this and will provide sample code below but I am getting the error "Required String parameter 'requestJson' is not present". I would appreciate some advice. String url =…
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TRAMS Mona replacement variables - referencing the server name
In the TRAMS document *MonaWorkflowTasks.doc*, it mentions replacement variables that can be used in workflow files like *buildNum, Application, instanceName*, etc. I am wondering if such a thing exists for the current server being deployed within a "ForEachServer" component? I need to edit a config file after it is…