can not login, java API (exceeded initialization timeout (5 s))
My connection stopped working and I can not understand the reason (if it is on my side or it is application level Reuters problem)
error I got:
Caused by: Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for ***
WARN [main] c.t.e.a.OmmConsumerImpl loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
RsslReactor Channel is null
Error Id 0
Internal sysError 0
Error Location Reactor.processWorkerEvent
Error text Error - exceeded initialization timeout (5 s)
loggerMsgEnd
Best Answer
Answers
-
Hello @monakhov
Based on the given error message, the application seems to be able to initiate the RSSL connection with the server but when it failed to login with the server.
What is the version of EMA Java that you are using?
Can you replicate the issue on demand? If so, please enable the XML trace file, then replicate the issue and share the trace file.
You can enable the EMA Java trace messages by setting <XmlTraceToStdout value="1"/> in the EmaConfig.xml file. Please note that this feature requires EMA Java 1.1.0 and above versions.
0 -
how to get application version ?
Also what I observed that form my PC I can log in succesfully
but when running in docker on the server I got error message which I mentioned
so just to confirm - you are sure it reaches Reuters ?
i.e. this error message:
Text: Received ChannelDownReconnecting event on channel Channel_1
is it form OMM client or reuters ?
0 -
Hello @monakhov
Regarding the EMA Java version, are you using the ema.jar file or ema-<version>.jar file?
If you are using ema.jar file, you can extract the jar file and the version will be in MANIFEST.MF file.
Based on a given information, the problem always occurs when you run the application in Docker. Could you please confirm if that Docker container be able to connect to the server via the RSSL port?
0
Categories
- All Categories
- 6 AHS
- 37 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 59 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛