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Updated Websocket API specification
Hi, I am developing a link software using websocket API in C#. What I found in the API specification document is not the same in the examples. For example for login, there is some fields present in the examples that are not present in the API specification pdf and viceversa. The specification that I have found is from…
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Backend Login to Eikon Desktop Integration
Hello everyone, I'm currently working on a project and I need to implement a feature that involves logging into Eikon Desktop using my backend code. I'm using Java for the backend and calling python API to get data. I've been researching this, but I'm not sure about the exact steps or libraries I should use to achieve…
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Connect to RTO with service id and password
I have setup my service id and password with my account manager and after that I downloaded this: GitHub - Refinitiv/Real-Time-SDK Now I want to get started with the Login/connection to the API, and I was told to use my service id with the password. When opening the CSharp solution in the git package, I see that step 1 is…
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REFINITIV CODEBOOK IS not working for the past 5 days in my account. I see the same error everytime:
Please fix it quickly I have to use the API to download data.
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Error when login to Eikon Desktop app. How to fix it?
I am getting the following error when trying logging to Eikon desktop App: REFINITIV EIKON Desktop 4.0.56 (build 4.0.56018) Error description: Configuration Download Error The application failed to download the product configuration. Possible causes: • you are not connected to the network • the Refinitiv Platform is…
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Can you please teach me how to take certain data from Eikon?
Hi, i'm student and need to use Eikon for the first time to get certain information. I need data from screener. I have to get data from only NYSE, healthcare sector, top gainers, top losers, price, both dates- 1 december 2019 and 1 december 2021. I'm confused how I can take the top15 gainers and losers and download it to…
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Login Rejected. Watchlist size is outside of range
Using service discovery we are now connecting to [apac-3-t1.streaming-pricing-api.refinitiv.com]. However, Login request fails with following details. Received Login Status: State: Closed/Suspect/Usage error - text: "Login Rejected. Watchlist size of 50000 for 'RSSL' connection is outside of range [1,15000] supported for…
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What is the meaning of Name in Refresh message on successful login
I was not able to find relevant information in Protocol Specification. Could you please explain what is the meaning of Key::Name field in RefreshMessage with Domain Login: I used API Playground for streaming/pricing/v1 to get the following response: [ { "ID": 1, "Type": "Refresh", "Domain": "Login", "Key": { "Name":…
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EMA login time out even in the sample code.
We are trying to do something really simple, connect and contribute to EMA. To cut a long story short, after a month of trying and our network guys analyzing the lines we went back to basics and downloaded the sample application: https://developers.refinitiv.com/elektron/elektron-sdk-cc/downloads#title-3 We built on…
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We are not able to start using developer portal. It constantly redirects to first-time-login page an
We are not able to start using developer portal. It constantly redirects to first-time-login page and there is no validation errors.
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Login rejected using refresh token
Hi, The stream is okay when I use password to get token and login. But after a few minute (less than token expire time), when I use refresh token to login, the message I receive is "Login rejected, already pending login" and I have to again use password to login. Can you tell me what will cause "login rejected" problem?
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Is there a way to access the DSS Web GUI with a "test" login?
Is there a way to access the DSS Web GUI with a "test" login?
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Not able to login to Mac Eikon API proxy
I am not able to login to Mac version of Eikon API proxy. I am using Mac book pro osX Catalina 10.15.4. The login page shows that incorrect emailid or password. But I am able to login using this URL in browser https://developers.refinitiv.com/eikon-apis/eikon-data-api/quick-start?content=43607&type=quick_start
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I would like to return a bond price by querying TREP API with an ISIN instead of a RIC. Is there a w
I would like to return a bond price by querying TREP API with an ISIN instead of a RIC. Is there a way to do this?
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Can we log into Eikon using batch job or any API?
A batch job is using any code or API to use in logging in to the Eikon. Do we have an auto log in API?
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Does completion event available in Login stream?
According to the DeveloperGuide 10.1.6.3 - Event Handler Restrictions, The multi-threaded application must use completion events. The application should cancel all currently activerequests that were made with the instance of the client specified and wait for a completion event for each of thoserequests. While waiting for a…
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How to use account to view data using the EMA java library?
I have received a new account with machine id: GE-A-01641484-3-2729 I think this account is for viewing Refinitiv data using the EMA java library. Could you confirm if this account is indeed for viewing Refinitiv data using the EMA java library? Assuming the account is for the above purpose, I have tried using the account…
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Need to link developer account to Refinitv login account.
I created a developer account before i officially joined Refinitiv. My e-mail is the same for both. Unfortunately this has created an issue as the Refinitiv developer account is not linked to my Refinitiv account. I would like to remedy this. Please advise.
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rsslInitDefaultRDMLoginRequest fails with solarflaire onload
If I run under onload the rsslInitDefaultRDMLoginRequest(&loginRequest, 1)) fails Error return is -1, RSSL_RET_FAILURE The login init fails but login succeeds. So nothing critical at this point. Can someone point me in right direction how to debug this.
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Programmatically request data for SPX Index and US Treasury Bill rate through C#.Net
Need guidance for following steps: 1. Programmatically login through a user name and password 2. Request SPX Index rate and US Treasury Bill rate Do I need a different userid other than the one I am logged in with to programmatically login? I do not need any continuous stream of data or historical data I just need to fetch…
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can not login, java API (exceeded initialization timeout (5 s))
My connection stopped working and I can not understand the reason (if it is on my side or it is application level Reuters problem) error I got: Caused by: Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for *** WARN [main] c.t.e.a.OmmConsumerImpl loggerMsg…
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how to get the BASIS,LAST and BASIS MONTH for basis RIC's
The python get_timeseries api is returning only the basis value for the RIC ,Is there anyway to get the last and basis month values.Able to get the details in Excel through RHistory but get_timeseries is not returning any data
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[EMA C++] State: Closed / Suspect / Not entitled / 'A21: A required argument was NULL
We are trying to connect via EMA C++ API to an our assigned Service Name using port 14002 But we receive this error during login process on Linux: onInvalidUsage Error[Closed / Suspect / Not entitled / 'A21: A required argument was With the same code on a Windows machine all work fine, login process and subscriptions to…
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[EMA C++] Exception Type='OmmInvalidUsageException', Text='Closed / Suspect / User unknown to perm
We are trying to connect via EMA C++ API to an our assigned Service Name using port 14002 But we receive this error during login process: Exception subscribing to market data: Exception Type='OmmInvalidUsageException', Text='Closed / Suspect / User unknown to permissioning system, it could be DACS , AAA or EED /…
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Receive error message of "login stream was closed"
The data source is EC over Internet. Linux environment. The application often receives the error message of "Login stream was closed" randomly. Using EMA Java. Could you please help to advise and explain how to fix this issue?
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Login with AuthenticationToken fails with "A21: A required argument was NULL"
Using ETA. After requesting Authentication Token from api.edp.thomsonreuters.com, sending login request with RDM_LOGIN_USER_AUTHN_TOKEN fails with following XML dump. <!-- Outgoing Message (Channel IPC descriptor = 300) --> <!-- Time: 17:09:09:247 --> <!-- rwfMajorVer="14" rwfMinorVer="1" --> <requestMsg…
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OpenDACS: Should I check daemonConnectionState before calling login()?
Following AuthorizationSystem::createAuthorizationAgent(), our code is monitoring AuthorizationAgent::daemonConnectionState() before calling login(). It proceeds to login() only after the state comes to authorizationConnectionUp. However the documentation does not mention checking the state. Sometimes the state is still…
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Eikon Data API using Spyder/Anaconda
I am currently using Spyder (downloaded together with Anaconda) and experience issues with the import of the Eikon package. The error message is the following: module 'eikon' has no attribute 'set_app_key' Surprisingly, the code once worked but now produces always the same error message. Although, if I execute the…
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I have follow the linked tutorial but I still get a login prompt pictured below. How do I get this t
https://developers.refinitiv.com/eikon-apis/com-apis-use-microsoft-office/learning?content=4572&type=learning_material_item
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Not able to call API. Getting "Invalid credentials were supplied" message
We tried fetching data from Datastream Web Service using Eikon Login credentials. But "Invalid credentials were supplied. You are not logged in." error was returned from GetToken function. Do we have to use different credentials for Datastream Web Service?
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login failed for my account, Access denied
when using Java SDK I used to be able to login. as for now I got an error: 2019-05-08 17:51:25,510 ERROR [main] c.t.e.a.OmmConsumerImpl loggerMsg ClientName: LoginCallbackClient Severity: Error Text: RDMLogin stream was closed with status message username emcfqa usernameType 1 State: Closed/Suspect/Maximum logins reached -…
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DSWS login not working
Hi, I am unable to login to Datastream Web Service. According to the account team, I should have access. They told me to use my Child Logon ID and gave me a new password, which is giving the following error message: '{"Code":"InvalidCredentials","Message":"User \'[myUsername]\' not entitled to ClientApi…
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login failed in c++ example "start consumer"
when i run c++ example "start consumer", it always login failed. I think there must be something wrong in the configure file. all the log the configuration are in the attachments.start-comsumer-login-problem.zip
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What purpose does the Position field in a Login request serve? It states: "The IP address position
What purpose does the Position field in a Login request serve? It states: "The IP address position of the application logging in" but seems work with localhost.
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I can not register the first time log on
error message: An illegal choice has been detected. Please contact the site administrator.
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"Handshake failed with far end." error
Hi, I'm trying to run cunsumer100 example and receive the following error: May 14, 2018 2:42:46 PM com.thomsonreuters.ema.access.ChannelCallbackClient reactorChannelEventCallback WARNING: loggerMsg ClientName: ChannelCallbackClient Severity: Warning Text: Received ChannelDownReconnecting event on channel Channel_1…
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Can't login to DSS C# example app
I'm trying for the first time, after having had MS Visual Studio installed on my PC to run the DataSelectScope Example App of the REST API, However, I don't get past the login, although I used the same user/pw as the one I use to login to the developer community. What am I doing wrong ? Thanks for help. Bernard
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Why two Login responses for successful login
Hi I am using RFA to login and get market data. In noticed that on login I get two login response messages One with MsgType.REFRESH_RESP another with MsgType.STATUS_RESP Both of these messages has "Login Accepted" Why am I receiving another login successful message with message type as STATUS_RESP Should I expect and…
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Opne DACS Java API - Restrict a user to login more than once from same position.
I'm following open DACS Java API to connect to DACS Daemon and Login to DACS Infrastructure. I'm following the exactly the same step and code which is available in Tutorial 2 – Login Request. As per the tutorial, the ideal scenario should be : The request sent to the DACS infrastructure, which first check if a user profile…
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EMA API Login Issue (JAVA)
I am trying to run the tutorial source code as posted at https://developers.thomsonreuters.com/elektron/elektron-sdk-java/learning?content=8738&type=learning_material_item However, I failed to log in and establish connections. The error message is as follows. Nov 03, 2017 3:39:29 PM…