HttpWebRequest timeout on alpha

Ali.Barakat

Hi,

I am using the C# method below to get JSON data from a Jboss Application server

Method is used in Eikon WebApp under file WebCAllableFunctions.cs

public string GetEsJson(string query, string body, IAppServerServices services)
{
string json = null;

HttpWebRequest request = (HttpWebRequest)WebRequest.Create(body);
request.Timeout = 600000;
try
{
HttpWebResponse response = (HttpWebResponse)request.GetResponse();
Stream responseStream = response.GetResponseStream();
response.Close();
HttpStatusCode statusCode = response.StatusCode;
if (HttpStatusCode.OK.Equals(statusCode))
{
using (responseStream)
{
StreamReader reader = new StreamReader(responseStream, Encoding.UTF8);
json = reader.ReadToEnd();
}
}

}
catch (WebException ex)
{
System.Diagnostics.Debug.WriteLine(ex);
}

return json;
}

The above HttpWebRequest is timing out on Alpha, the same request is working fine locally

I tried to increase the timeout (request.Timeout = 600000) but it doesn't seem to have any impact, the request is always timing out after 40 seconds

Any help appreciated

Thanks

Ioannis Mavroukakis

We need a little more information in terms of whether this piece of code is calling the same server from both Alpha and your workstation; but for the sake of expediency, let's assume it is. The fact that you are getting a connection timeout, implies that there's either a routing issue or a firewall from Alpha to your JBoss endpoint. I will exclude Proxy issues since you haven't mentioned you are using one. If I where to choose between routing and firewall, I would be going for the firewall issue first, then look at routing. On a separate note: Instead of treating JSON as a String, try using `Windows.Data.Json`. It gives you access to a JsonObject and friends, which you should return, instead of a null String.

Ali.Barakat

Both Alpha and locally are calling the same server, on Alpha if the server responds in less than 40 seconds its working fine and I get to download my response, locally it wouldn't timeout even after 40 seconds

Thanks!

Ioannis Mavroukakis

To me then, it seems that some network appliance between Alpha and the server is imposing a 40sec connection timeout. Bear in mind, that the .Timeout property, is for the entirety of the request, not just the stream reading part.