error code 500 when trying to get time series.

Hi,

I am trying to get time series data form Eikon Python API. the code I used is:
req, err = ek.get_timeseries(permid9, ['TR.TRESGScore'], start_date = "2008-12-30", end_date = "2018-12-31", interval="yearly"), where permid9 is a list of string permanent IDs of S&P 500 constituents in 2009.

The code does not work and I get this error:
EikonError: Error code 500 | Backend error. 500 Internal Server Error

I have tried so many times and all kind of changes that you think of. it is not working...

Does anyone know any solution for this issue?


Thanks for your help in advance.

Mahdieh

Best Answer