Python Eikon API - Insufficient Data

w.rieger

trying to run: ek.get_timeseries(['1DCSV0'], start_date = '2020-04-24', end_date = '2020-09-11')

I receive the following error:

pierre.faurel

Hi,

Yesterday, I had the same error with 1DCSV0 and not today.

Issue is reproduced with Eikon for Excel.

In this sheet, currently, I get data for 1DCSV0 and .DJI but not for RUB=

This is a content issue with Timeseries and will forwarded to related data team.

chavalit-jintamalit

Hi @w.rieger

I am using the latest Eikon Data API.

Version is

1.1.6.post2

You can update the api version by using pip command

pip uninstall eikon

pip install eikon --no-cache-dir

The provided code is valid and the same code works fine for me.

For this issue, you can submit a ticket to Refinitiv Helpdesk at my.refinitiv.com/

So they can verify your permission and if necessary, they can refer the case to the technical support team.

ivan.cherkasov

Same error, started today. This request was working for several years.

>>> ek.__version__ '1.1.2'

Here is debug output:

2020-09-15 10:17:29,010 pyeikon DEBUG    Request:{'Entity': {'E': 'TimeSeries', 'W': {'rics': ['RUB='], 'fields': ['CLOSE', 'TIMESTAMP'], 'interval': 'daily', 'startdate': '2018-08-16T00:00:00', 'enddate': '2020-09-14T23:59:59', 'corax': 'adjusted'}}} 2020-09-15 10:17:29,017 urllib3.connectionpool DEBUG    http://localhost:9000 "POST /api/v1/data HTTP/1.1" 307 43 2020-09-15 10:17:29,955 urllib3.connectionpool DEBUG    http://localhost:9000 "POST /api/udf HTTP/1.1" 200 235 2020-09-15 10:17:29,955 pyeikon DEBUG    HTTP Response code: 200 2020-09-15 10:17:29,957 pyeikon DEBUG    HTTP Response: {"timeseriesData":[{"dataPoints":null,"errorCode":"TSIError","errorMessage":"Error: TSIInsufficientResources, ErrorCode: TA-TSIInsufficientResources, Fault: TSIError, Description: Insufficient data","ric":"RUB=","statusCode":"Error"}]} 2020-09-15 10:17:29,960 pyeikon WARNING  Error with RUB=: Insufficient data 2020-09-15 10:17:29,960 pyeikon ERROR    RUB=: Insufficient data |

Same for other RICs, like .SPX, .FTSE and so on.

And I can see daily price history for these RICs in the Eikon terminal as of this writing.

Nabil Edriss Sanchez1

Good morning,

We've got similar problems since last friday. Example today:

020-09-15 10:08:07,015 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,026 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,027 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,028 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,029 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,030 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,031 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,032 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,032 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,033 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,034 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,035 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,035 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,036 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,037 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,037 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,038 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,039 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,039 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,040 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,041 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,041 P[41320] [MainThread 41324] Error with BAYGn.DE: Insufficient data 2020-09-15 10:08:07,042 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,043 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,043 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,044 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,045 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,045 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,046 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,047 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,047 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,048 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,048 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,049 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,050 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,051 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,051 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,052 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,053 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,053 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,054 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,055 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,055 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,056 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,057 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,058 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,059 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,059 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,060 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,061 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,062 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,063 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,063 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,064 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,065 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,066 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,066 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,067 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,068 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,068 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,069 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,070 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,071 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,072 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,073 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,074 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,075 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,075 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,076 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,077 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,078 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,078 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,079 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,080 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,080 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,081 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,081 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,082 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,083 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,083 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,084 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,085 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,085 P[41320] [MainThread 41324] Error with .FTSE: Insufficient data 2020-09-15 10:08:07,086 P[41320] [MainThread 41324] Error with EONGn.DE: Interval is not supported

ivan.cherkasov

These RICs were updated somehow this morning, for example: ZAR=, XPD=, .STOXX and a bunch of others. RUB= is still stuck in "Insufficient data".

ivan.cherkasov

I stick to 1.1.2 based on recommendation in https://community.developers.refinitiv.com/questions/65416/code500messageunable-to-get-local-issuer-certifica.html .

ivan.cherkasov

Tried with the latest eikon version, the same error:

>>> ek.__version__
'1.1.6.post2'

2020-09-15 18:12:57,581 httpx._client DEBUG    HTTP Request: POST http://localhost:9000/api/v1/data "HTTP/1.1 307 Temporary Redirect"
2020-09-15 18:12:58,298 httpx._client DEBUG    HTTP Request: POST http://localhost:9000/api/udf "HTTP/1.1 200 OK"
2020-09-15 18:12:58,299 pyeikon DEBUG    HTTP Response code: 200
2020-09-15 18:12:58,300 pyeikon DEBUG    HTTP Response: {"timeseriesData":[{"dataPoints":null,"errorCode":"TSIError","errorMessage":"Error: TSIInsufficientResources, ErrorCode: TA-TSIInsufficientResources, Fault: TSIError, Description: Insufficient data","ric":".GDAXI","statusCode":"Error"}]}
2020-09-15 18:12:58,303 pyeikon WARNING  Error with .GDAXI: Insufficient data
2020-09-15 18:12:58,304 pyeikon ERROR    .GDAXI: Insufficient data |

Mehdi

hi i am facing exactly the same problem since this weekend and i urgently need a fix as all my EOD market data processes are not working anymore.

Thank you for your prompt reply

ivan.cherkasov

As of this moment the issue persists, "RUB=" RIC is stuck with the "Insufficient data" error.

But in excel I do see the historical close prices for the same period using RHistory with ".Timestamp;.Close" fields.

w.rieger

This was an error on EIkon's end as part of Alert 41

fidel.esteves

I am having the same issue. The wierd thing about this error, in my case, is that it sometimes happens and sometimes doesn't running the same code line, same request.

fidel.esteves

It worked in here

Moody

Hello,

I also see the same issue however when inside codebook.

WARNING:pyeikon:Error with FXDKWEUR17=NPX: Insufficient data
ERROR:pyeikon:FXDKWEUR17=NPX: Insufficient data | 

The weird thing is that there is actually no error, i can see the data inside the dateframe. Any idea why it is coming up?

Moody

Hello,

I also see the same issue however when inside codebook.

WARNING:pyeikon:Error with FXDKWEUR17=NPX: Insufficient data
ERROR:pyeikon:FXDKWEUR17=NPX: Insufficient data | 

The weird thing is that there is actually no error, i can see the data inside the dateframe. Any idea why it is coming up?