I´m getting this error in Codebook: ERROR:pyeikon:HTTP ConnectTimeout: TimeoutException on HTTP requ

mariacamila.franco

I´m getting this Error in Codebook

ERROR:pyeikon:HTTP ConnectTimeout: TimeoutException on HTTP request: ReadTimeout(''). No response from Eikon Proxy.

And i don´t know what i have to do.

Alex Putkov.1

@mariacamila.franco

Try relaunching Codebook. Close the app and start it again. If the issue persists, open support case with Refinitiv Helpdesk.