ERT : Access Denied
Hello,
We are currently trying to connect to ERT endpoint :
emea-2-t1.streaming-pricing-api.refinitiv.com
with the following credentials :
rfa.username = "GE-A-*******-3-5527";
rfa.password = "*******";
rfa.id.password.grant = "**********";
We want to request the following :
Request with MarketPrice Domain
{
"Type":"Request",
"Qos":{
"Dynamic":true,
"Rate":"JitConflated",
"Timeliness":"Realtime"
},
"WorstQos":{
"Dynamic":true,
"Rate":"TickByTick",
"Timeliness":"Realtime"
},
"ID":3,
"Domain":"MarketPrice",
"View":[
"ASK",
"BID"
],
"Key":{
"Service":"ELEKTRON_DD",
"Name":"EUR="
}
}
And we have the following response :
Response:
[
{
"ID":3,
"Type":"Status",
"Key":{
"Service":"ELEKTRON_DD",
"Name":"EUR="
},
"State":{
"Stream":"Closed",
"Data":"Suspect",
"Code":"NotEntitled",
"Text":"Access Denied: User req to PE(526)"
}
}
]
What should we do to be able to be entitled to access this price ?
Regards,
Best Answer
-
Please try a delayed version of the RIC e.g.
/EUR=
where / indicates delayed.
If you are on a limited or trial licence, you may only have access to delayed RICs.
0
Answers
-
Hi @Henri.GARDON,
The Access Denied: User req to PE(526) implies that your ID is not entitled to receive data for this FX instrument. Please contact your Refinitiv account manager to get this fixed.
0 -
You have access to delayed data for trial only. I checked /IBM.N with your ID and it works.
1 -
Perfect, it is working for the delayed prices on our side
Thanks !
0
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