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RTSDK JAVA EMA - login failed (timed out after waiting 45000 milliseconds) for :)
Hi Team, Can you please provide any insight into what might have caused the following? 2024-08-29 04:47:43,307+0000 ERROR [com.refinitiv.ema.access.OmmConsumerImpl] (main) [-] [] loggerMsg ClientName: Consumer_RTO_1 Severity: Error Text: login failed (timed out after waiting 45000 milliseconds) for :) loggerMsgEnd…
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Python WebSocket Code on RTO - Would it work on RTMDS over WebSocket
We have a client that is currently using Python API to connect to RTO on AWS and generating json files as output for real-time data. They are now evaluating to move the workflow from AWS to on prem RTMDS setup where they have access to 2 ADS servers over private comms. The RTMDS setup is WebSocket enabled. Client wants…
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“A46: Item was reopened under new stream.”
Hi I'm using RTO service via Websocket, suddenly it stopped working on an environment. This is the only machine that is connected to this account. Kindly find attached log for reference. How would I fix the issue? It seems that price don't come after and the message is repeating. Thank you.
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How to get ytd and ytdPercentage
Hi I'm searching for fieldIds which can return me the "ytd" and "ytd in percentage" values for example for Stocks and Bonds. My app is connection via the c# ema sdk to the RTO(Elektron_DD) service and I'm already getting other data like "NETCHANG1". I'm searching here for the fieldIds but I only found these two (3381…
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https://developers.lseg.com/en/api-catalog/refinitiv-data-platform/symbology-API
Is the symbology API accessible only through v1 authentication or is it possible to use it via v2 as well?
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RTO V2 authentication access
Hello, I will be going ahead and doing the RTO onboarding for the clients in South Asia (primarily India) region. When i try to run the V2 authentication via postman it gives me a message "Access Denied". Can someone please assist me in the process of raising an access request for the same. Thanks
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RTO CIAM-V2 Websocket Java Example Code and Access&Refresh Token
Api used: Websocket Lang: Java V2 Permitted grant type used by service account: ClientCredentials Hi, my question is regarding Websocket - Java connection to RTO CIAM-V2 on behalf of my client. Appreciate if it can be replied in short time, thanks in advance. Let me first ask regarding example codes on github. In this…
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Trouble with RTO version 2 authentication migration
Hi, I am following this guide for authentication migration. https://developers.lseg.com/en/article-catalog/article/ema-c-api-real-time-optimized-version-2-authentication-migration-guide In step 4, it requires to call a method that I don't currently see in the code base.
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Get field with id 10506 and name TWAP in RTO test environement and delayed mode
Hi, I am currently testing my RTO environement with a couple of field id for european equities. One of my field is TWAP, with id 10506, is always 0. Is this field available on a test environment and teh delayed data mode with "/" before RIC? Thank you
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RTO upgrade - Developer box vs VMs
We have a client asking the following regarding their RTO upgrade to version 2. "With the new authentication, is it possible for us to be able to connect from a developer box, versus just the two VMs with the MachineID I had set up previously? It's very inconvenient for us to develop on our test VM as it is now being used…
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RTDS Upgrade Question RTO TO RTO
Currently using RTDS API, trying to do a RTO Upgrade and want to know if it is needed to follow the "LPC_installation_and_configuration_guide.pdf" or can be ignored and follow the "RTDS RTC connecting to RTO Guide - May 2023 v2"? thanks,
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Getting NoClassDefFoundError when trying to create OmmConsumer object
Hi, I am trying to create the OmmConsumer object by providing the EmaConfig parameters, username and Consumer Name. OmmConsumerConfig config = EmaFactory.createOmmConsumerConfig(configPath); consumer = EmaFactory.createOmmConsumer(config.consumerName(consumerName).username(userName)); I am getting the below Exception and…
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WebSocket contribution api limits
Is there a rate limit for websocket contribution API? We send about 500 messages per second but only some updates are visible in the terminal. In login response we receive {"TRCE:MaxMessagesPerSecond":1000} . Is it the api rate limit? Does it matter if messages equally distributed or we can send all messages (up to the…
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RTO with EMA: evetual login success after many timeout messages
Hi everyone, I have a test RTO environment with a valid client id and secret credentials (I use RTO v2 authentication with EMA). Here is my config (programmatic, not using Emaconfig.xml): Map elementMap = EmaFactory.createMap(); ElementList elementList = EmaFactory.createElementList(); ElementList innerElementList =…
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Manage data access entitements with RTO
Hello, My client application is using EMA in order to connect to RTO for real time data. This is a 3 tier application where EMA runs on the server side. My question is having no DACS, how are we supposed to manage data access entitlement for every application user? Thank you
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Real-time - Optimized: Details of conflation/aggregation intervals
Can someone confirm the conflation interval(s) used on the Real-Time Optimized (RTO) feed? I've read the 'Aggregation and Bandwidth optimization' document, but it doesn't seem to specify the intervals used.
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c# Ema Login timout on MacOs but not on Windows
Hello, Me and my team are trying to connect to the Realtime-optimzed instance via c# (asp.net core 8) code and we managed to do so but only on the windows11 machine from my colleague, on my macos 14.2.1 macbook pro m1 I'm always getting an error (see below). Does this package use some specific feature which doesn't exist…
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[EMA Consumer JAVA RTO] connection to aws endpoint fails with a valid credential
Hello team, I am facing an issue when connecting to RTO using EMA, below is my code: Map elementMap = EmaFactory.createMap(); ElementList elementList = EmaFactory.createElementList(); ElementList innerElementList = EmaFactory.createElementList(); innerElementList.add(EmaFactory.createElementEntry().ascii("Channel",…
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RSSL port 14002 security statement
Please share a document confirming RSSL port 14002 is secure like standard HTTPS port 443 as this port is used for LPC connection to RTO endpoints.
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EMA Library duplicating IDs
Hello, We have developed a solution that uses EMA library to connect to RRTO, this solution was developed to expose a REST service so they can request prices and not get them directly to the feed. But due to the high use the EMA library is duplicating IDs, we would like to know if this a library bug.
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Missing AuthenticationTTReissue field in Login response with Authentication V2
Hello, We're using the Real-Time Optimized API via websockets. The login response elements container previously contained an 'AuthenticationTTReissue' value when using V1 authentication. This appears to be missing when using the new V2 authentication. I also don't see this value in the current API specification; can…
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How can I assign a specific region of RTO in Refinitiv Data Labrary?
How can I assign a specific region of RTO in Refinitiv Data Library?
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RTO authentication v1 vs v2
- We're currently using a secure version of the V1 authentication url- https:/ /api.refinitiv.com:443/auth/oauth2/v1/token. I only see a non-secure version of the V2 authentication url mentioned in the documentation; does a secure version exist as well? - In the V1 authentication request we're setting the 'scope' body…
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RTO Disconnection after being connected to RICs USOILN and USOILC
Hello, Client is having a disconnection issue after 5h-6h of being connected. As per them, they query a refresh once every few minutes, but explicitly closing the WebSocket connection after the refresh is received. Would closing the WebSocket properly might be the resolution for the disconnection? Is a simple…
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Is Yield Book affected by the RTO to RTO changes for CIAM?
Is Yield Book affected by the RTO to RTO changes for CIAM?
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qualified stream and a non-qualified stream
What is the difference between a “qualified stream” and a “non-qualified stream”?
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Is version 3.6.7.3 of the ema topology sufficient to switch to RTO(Real-Time – Optimized)?
Hello everyone, We connect to an in-house server using the "Ema" topology and consume ric through the server. We want to change the structure and consume ric directly over the cloud (RTO). Will the 3.6.7.3 version of the "ema" we use now be sufficient for us? If not, which version should we upgrade to? Thank you in advance…
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Token Issue
If 2 instance obtain token with the same credentials, will one instance get kicked out during token renewal?
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Connect to RTO with service id and password
I have setup my service id and password with my account manager and after that I downloaded this: GitHub - Refinitiv/Real-Time-SDK Now I want to get started with the Login/connection to the API, and I was told to use my service id with the password. When opening the CSharp solution in the git package, I see that step 1 is…
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Refinitiv Python Library the support for RT Optimized
Do you plan to include in Refinitiv Python Library the support for RT Optimized feed in the near future?
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RTO password/client secret with EMA
Hello, My client is currently using EMA with TREP proxy infrastructure including DACS for user permissions. They will migrate to cloud RTO (so get rid of TREP) and still be using EMA. All the example series on Github (including 100 consummer application and 113 session management) show that when creating the consumer for…
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Login EMA/JAVA for RRTO
Client said that there is an error on onUpdateMsg. The error message is as below. Can you please verify what action client should take? ERROR com.refinitiv.ema.access.OmmConsumerImpl -- loggerMsg ClientName: LoginCallbackClient Severity: Error Text: RDMLogin stream was closed with status message username…
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Real Time Optimized (RTO) , EMA Java API
Hi, New RTO ( with EMA Java API ) user is getting below error message. This user is under implementation and said that he got a response value normally when using OnRefreshMsg but there seems an error in using OnUpdateMsg . Can you please guide what action this user should take?…
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what happens with UpdateType ClosingRun - rollover
How can I see the timings of the closing run process and how does that impact the pricing fids?
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RTO EMA: "No matching service present" and "Service for this item was lost"
May I know the meaning of "No matching service present" and "Service for this item was lost"? And the possible condition to lead to these errors. 2023-03-15 09:53:14,663 [INFO] StatusMsg streamId="10005" domain="MarketPrice Domain" state="Open / Suspect / None / 'No matching service present.'" name="ACQR.NB"…
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SSL: CERTIFICATE_VERIFY_FAILED for websocket API
Trying to access Real Time Optimized via Websocket API and ran into SSL: CERTIFICATE_VERIFY_FAILED. Below is the console log / error log for the same. /usr/local/bin/python3.9 /Users/XXXXX/PycharmProjects/Refiniiv-websocket-api/Applications/Examples/RDP/python/market_price_rdpgw_authentication.py Sending authentication…
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The issue related to RTO Service that "Error: 1002 Could not read IPC Mount Request. System errno: (
Dear CS Team, I'm facing the issue that "Reason: rsslInitChannel() failed with code -1. Text: </local/jenkins/workspace/RRTLPC/OS/OL7-64/esdk/source/esdk/Cpp-C/Eta/Impl/Transport/rsslSocketTransportImpl.c:3761> Error: 1002 Could not read IPC Mount Request. System errno: (11)" I have no idea to resolve it. Please help.
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MarketByPrice issue
I have this message sequence (not a full message, only relevant with "Key"): Ticker is: ESH3 {"Action":"Add","Key":"MTM6Mzk4NjUvMg==","Fields":{"ORDER_PRC":3986.5,"ORDER_SIDE":"ASK","NO_ORD":4,"ORDER_TONE":"1","ACC_SIZE":9,"LV_TIM_MS":44059584,"LV_DATE":"2022-11-21"}}…
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Search API
Using is websocket Api for RTO. The endpoint is https://api.refinitiv.com/streaming/pricing/v1/?transport=websocket where i send the RIC of the ticker. For example if the trade for AAPL was executed in Nasdaq then the RIC of this will be AAPL.O but if i am not subscribed to Nasdaq live market data but i am subscribed to…
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Error when connecting to websocket || WebSocket onError: FLUSH_ERROR, Flushing frames to the server
Hi Team, We have an inquiry received from TOTVS S.A. Initial inquiry: "we had an incident again, today 9/26/2022, where we received the following error message: "2022-09-26T15:36:42.934Z","""sf-ldc-core-prd""","2022-09-26 15:36:41.526 ERROR 1 --- [ WritingThread] c.t.s.l.w.s.WebSocketClientService : WebSocket onError:…