The issue related to RTO Service that "Error: 1002 Could not read IPC Mount Request. System errno: (

tunglt15
tunglt15
in Elektron

Dear CS Team,

I'm facing the issue that "Reason: rsslInitChannel() failed with code -1. Text: </local/jenkins/workspace/RRTLPC/OS/OL7-64/esdk/source/esdk/Cpp-C/Eta/Impl/Transport/rsslSocketTransportImpl.c:3761> Error: 1002 Could not read IPC Mount Request. System errno: (11)"

I have no idea to resolve it.

Please help.

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Best Answer

  • Jirapongse
    Jirapongse
    Answer ✓

    @tunglt15

    Thanks for reaching out to us.

    Please try to run the Cons113 example in the RTSDK package.

    Run it with the following parameters:

    -username <machineID> -password <password> -clientId <clientID> -itemName /JPY=

    The example uses the Consumer_4 so the EmaConfig.xml looks like this:

    ...
    <Consumer>
    <Name value="Consumer_4"/>

      <ChannelSet value="Channel_4"/>
      <Logger value="Logger_1"/>
      <Dictionary value="Dictionary_2"/>
      <XmlTraceToStdout value="1"/>
      <XmlTraceToFile value="0"/>
      <RestEnableLog value="1"/>
    </Consumer>
    ...
    <Channel>
      <Name value="Channel_4"/>
      <ChannelType value="ChannelType::RSSL_ENCRYPTED"/>
      <CompressionType value="CompressionType::None"/>
      <GuaranteedOutputBuffers value="5000"/>
      <Location value="eu-west-1"/>
      <EnableSessionManagement value="1"/>
      <EncryptedProtocolType value="EncryptedProtocolType::RSSL_SOCKET"/>
      <ObjectName value=""/>
    </Channel>
    ...

    If it doesn't work, please share the application log, EMA configuration file (EmaConfig.xml), and the version of EMA that you are using.

    I hope that this information is of help.

Answers

  • tunglt15
    tunglt15

    Dear Team,

    This issue happen on both 2 production environments:

    GE-A-XXXXX

    GE-A-YYYYY

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