Error code 500 | Server Error
Hi, I am trying to retrieve data from the Eikon Data API, using python (Jupyter Notebook). However, I keep getting the following error:
Error code 500 | Server Error: {"code":500,"message":"self signed certificate in certificate chain","statusMessage":"Internal Server Error"}
My code is as follows:
import eikon as ek
ek.set_app_key("xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx")
ek.get_news_headlines('R:LHAG.DE', date_from='2019-03-06T09:00:00', date_to='2019-03-06T18:00:00')
Other info:
Desktop 4.0.53 (4.0.53072)
Proxy (9.53.0.68)
nest-asyncio 1.5.1
eikon 1.1.10
python 3.8.3
Please let me know what can I do. In the past I was able to retrieve data. I don't know whay now I can't.
Thanks in advance
Best Answer
-
Hi @bdelavictoria,
Would you mind letting us know if (i) you are able to connect without going through a proxy server and (ii) if not, do you have access to the proxy's certificate (is it 9.53.0.68)? This debugging step comes from this question.0
Answers
-
I have similar error, I hope someone can help thx
0 -
Hi @admin01,
Similarly, if points (i) and (ii) are different for you, the answer could be different. Have you had a look at this question?
Points (i) and (ii) in question were from the following extract: "would you mind letting us know if (i) you are able to connect without going through a proxy server and (ii) if not, do you have access to the proxy's certificate (is it 9.53.0.68)?"0
Categories
- All Categories
- 6 AHS
- 37 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 59 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛