raise RDPError(server_response["ErrorCode"], error_message) refinitiv.dataplatform.errors.RDPError:

tanish.girotra01

df = ek.get_timeseries('CLX1', interval='hour',count=n+3) File "c:\programdata\anaconda3\lib\site-packages\refinitiv\dataplatform\legacy\time_series.py", line 201, in get_timeseries response = refinitiv.dataplatform.legacy.json_requests.send_json_request( File "c:\programdata\anaconda3\lib\site-packages\refinitiv\dataplatform\legacy\json_requests.py", line 146, in send_json_request check_server_error(result) File "c:\programdata\anaconda3\lib\site-packages\refinitiv\dataplatform\legacy\json_requests.py", line 232, in check_server_error raise RDPError(server_response["ErrorCode"], error_message) refinitiv.dataplatform.errors.RDPError: Error code 2504 | UDF Core request failed. Gateway Time-out

jason.ramchandani01

@tanish.girotra01 Could you please paste the actual API call that is failing with the parameters etc. thanks.