discrepancy on rates that are being fetched from Elektron Connect and Websocket Refinitiv Real-time

kishore.karanam
kishore.karanam
in WebSocket API

Dear @wasin.waeosri , @umer.nalla


We are getting discrepancy on rates that are being fetched from Elektron Connect and
Websocket Refinitiv Real-time API

rates_difference.jpg

As per our understanding both should be same so kIndly check and advise


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Best Answer

  • umer.nalla
    umer.nalla
    Answer ✓

    Hi @kishore.karanam

    For data discrepancy issues please raise a content ticket at My.Refinitiv.

    The Websocket API will merely pass on the data it receives from the RTO feed.

    Therefore, any discrepancy would have to be investigated by the RTO team.

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