Service Group request routing for Interactive Providers

Hi,

We have a following deployment - several interactive providers , S1..SN, grouped into a service group SG. Items are exclusive per provider and every provider also supports requests in Symbol List domain.

Unfortunately, every time an item is requested from SG via ADS, it fans out requests to every member of the group until it finds one that can provide the item. This causes a lot of unnecessary traffic, and has caused some issues in the past.

Is it possible for ADS to route requests from Service Group in a smart way, for instance by using Symbol Lists from each grouped service?

Best Answer

  • Hello @maciej.sipior ,

    With question on ADS configuration, please contact ADS support @ My Refintiv, to enable you to get the best expert help- as a customer, you can directly contact them via Refinitiv Helpdesk Online or by dialing your local Refinitiv support line.

    For this question, a case #11468216 was opened on your behalf.

    Please expect our support to reach out to your shortly via email.