Python Data

Ar-Ar

Raising this query on behalf of my client

Today, I am stuck when trying to get data by Python.
Specifically:
- Internet condition: Direct Internet, no proxy setup required
- Still access normally using Eikon Desktop to find data

Error code: 500 | Without any specific error log (See attached error_eikon.png file)

Python Env Current Spec:
- eikon==1.1.14
- requests==2.26.0
- nest_asyncio==1.5.4
- python==3.9.12

Jirapongse

@RR Ramboyonh

You can enable logging in Eikon Data API by using the following code.

import eikon as ek
ek.set_log_level(1)

Then, please share the log when the problem occurred.

Moreover, please refer to the Eikon Data API(Python) Troubleshooting article to ensure that the Eikon Desktop is running properly on your machine.