Invalid Token Value error

robertas.stancikas
robertas.stancikas
in Datastream

Hello,


I'm trying to access Datastream through Python using DatastreamPy and I'm getting the following error:

Exception: Invalid Token Value




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Best Answer

  • Jirapongse
    Jirapongse
    Answer ✓

    @robertas.stancikas

    Sorry about the issue that you are facing.

    I got the same error when using an invalid credential. 

    get_data : Exception Occured
    (<class 'Exception'>, Exception('Invalid Token Value'), <traceback object at 0x000001A671F3C088>)
    None

    You can use this website to test your credential.

    1666835038000.png

    If the credential is valid, you will see the following response.

    1666835074347.png

    Otherwise, please contact your Refinitiv account team or sales team directly to check your Datastream credential.

    I hope that this information is of help

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