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Machine ID password lost
Unfortunately we have a problem with our key store last replication and I am afraid we have lost machine Id password. I have seen that is possible to change the password via API but you need previous password and we have lost it. Is possible to reset that machine Id password to set a new one? maybe using some…
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Hi! How do I run RDP without having to rely on desktop app?
In eikon we use appkey to start the session. In RDP we use open_session however I want to be able to run my codes without having to open the eikon or workspace desktop app. How can I do this?
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How to call dss soap api in java with credentials header in soap header?
Hi, here's some context before I start to ask my question Java version: 17 Gradle version: 8.0 Plugin used to generate stub: https://github.com/yupzip/wsdl2java WSDL file I am referring to: https://selectapi.datascope.refinitiv.com/DataScopeApi/v1/ExtractionService.asmx?WSDL Currently I am trying to call…
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RDP session quota per machine ID
Hi, I am trying to develop an application that is intended to be used by a small number (<10) of humans to access the published-notifications API (NotifiAPI?) for processing change announcements and I'm left with a couple of authentication related questions. * Is there a suggested model for authentication with the RDP that…
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RDP News Messages, Cloud credentials expired error
Hi all, I'm running RDP News Messages (option -h or -s) with the Python script downloaded from Refinitiv site, together with RDP Token and sqsQueue. Token seems fine and permissioned on news: "scope": "trapi.alerts.news-headlines.crud trapi.alerts.news-stories.crud trapi.alerts.news.crud trapi.data.news-story-viewer.read…
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Datastream Login
Hi, I am a Schroders employee. I have a Refinitiv Eikon login, but am told I would need a separate login to obtain data programmatically via Datastream. Could you please provide me with this? Thanks
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Invalid Token Value error
Hello, I'm trying to access Datastream through Python using DatastreamPy and I'm getting the following error: Exception: Invalid Token Value
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Cannot get access token 400
Hi, I am trying to get an access token using a c# program with password grant. My code is based on what I have found in the API Playgroud, and looks like this: // Determine endpoint var client = new RestClient("https://api.refinitiv.com/auth/oauth2/v1/token"); client.Timeout = -1; // Get credential string user =…
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RDP Authentication problem with multiple WebSocket sessions on a single user
Hi, I have a problem when getting AuthenticationInfo JSON from RDP GW with multiple Websocket sessions. We are running our identical Reuters Client applications on 5 different machines. So we connect to RDP on 5 different machines (each of them opens a websocket) by using same client_id, user and password. We login…
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We are getting response Password Reset Required for test authentication.
https://api.globaldatacompany.com/connection/v1/testauthentication Authorization: Basic SGFyaV9QcmFzYWRfSURQX1BvcnRhbDpJc3lzQDk2OUlzeXNAOTY5 response: Password Reset Required
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DFO credentials not working with Datastream PYTHON API
When I use my DFO credentials with DatastreamDSWS.Datastream I get the following error: Exception: User 'ZHRY001' not entitled to ClientApi service.
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Change password
Hi team, I have machineID, App Key and password. I would change my password, any available site link where directly update or it's need to submitted via api ? Many thanks Amedeo
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Not able to call API. Getting "Invalid credentials were supplied" message
We tried fetching data from Datastream Web Service using Eikon Login credentials. But "Invalid credentials were supplied. You are not logged in." error was returned from GetToken function. Do we have to use different credentials for Datastream Web Service?
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Is a user/password used for the DSS API also usable for FTPing DSS requests and answerss ?
I have got a user/pwd from TR which I use for DSS API requests. Can the same user/pwd be used when using FTP to send DSS request files and to get the answer files?
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Why are my credentials not working?
I get the following error: 401 Unauthorized
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How do I change the password of my developer Community account
I cannot find this option in my profile. and our company policy requires us to regular change the passwords of our online accounts.
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How do I get credentials for the WebSocket API connection
I have downloaded both the MarketByOrderExample.zip and streamingtools.zip examples.I now need the appropriate command line credentials including the connectivity details. Can you supply? If not let me know how I can apply for the information.
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Command line argument
When running Eikon or Eikon API Proxy, what arguments are possible to pass from the command line? Specifically, can I pass the username/password? The latter would be useful when a user has access to a desktop and we do not want give them credential or have an administrator to add the credentials for them (to avoid…
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If I have a valid user credentials, is it possible to launch the Screening Online UI in client's app
If I have a valid user credentials, is it possible to launch the Screening Online UI in client's application using an API (or any other means) so that user doesn't need to input user credentials again?
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How to quickly obtain credentials to Eikon Alpha?
How to quickly obtain credentials to Eikon Alpha?
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Net Use or alternative Java/Groovy for establishing credentials on a shared drive
Hello friends in the TR TechOverflow community! My SoapUI script will delete current credentials to a shared drive & establish new ones to ensure we're connecting to "\\ clnt-corp-e0562.int.westgroup.com\\caymanci\$" with a service account. My preferred languages to accomplish this task are Groovy & Java, but I got better…
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How do I get a development/test user account for Eikon?
How do I get a development/test user account for Eikon?
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"Forgotten your password"
In Checkpoint Argentina we are going to use "forgotten your password" funcionality. This is already used by some applications as UK and ANZ. What we would like to know is what happens if the user forgets the password and the memorable word? How do you handle this scenary? So far, they can call for a password reset, but I…
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Password for CDO Developer Image?
I just installed the "Windows 7 for XP host" image on my windows XP machine and hope to do some CDO debugging on it. I was immediately prompted for a password (user: developer). What is the default password? If you think it is more appropriate to give me the password over the phone or in person, please let me know - ext.…
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Passwords or OnePass credentials for WestlawNext
Is there a spreadsheet or someone (maybe from testing) that I can talk with to get passwords or OnePass credentials for use during development for certain features or credentials that have specific subscription types?
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How do I get a feature/resource added to my cobalt platform password?
Who do I contact to get a feature access added to my cobalt platform password (e.g. For WLNext, or for Westlaw Business Cobalt?