Why are my credentials not working?

Ripley79

I get the following error: 401 Unauthorized

leo.perego

Hi @Ripley79,

Several scenarios may apply:
- The credentials are incorrectly posted or used in Postman or application (check for spaces)
- If Group and Country retrieval is working, this would indicate your credentials haven't yet been synchronised on the cloud platform; this process occurs daily at 0600AM UK Time.

Regards,

Léo