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how to get the correct HMAC value- WorldCheck One API
Hi Team a client is on trial for World-Check One API and they are facing the issue below: We are getting a 401 Unauthorized error when trying to make our first call to the API. We believe this may be due to the way we are producing the Authentication Headers. In testing our code for producing the Headers, we have tried to…
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No media check results after updating name
Hi, we are using WC1 API. Here is our issue. I have created an organization case with name 'GOOGLE' with provider as media_check Screened the case Now, retrieved the media results and marked all of them as reviewed After that, I realised name should be modified to - 'AMAZON' SO Used update API along with screening API to…
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Null results for MediaCheck provider after updating the existing case with a new name
Created a case with name Alexa, triggered screening and got the MediaCheck results and resolved the case . Later realised it should be Tesla so I have updated the case and triggered screening. Now I am not seeing any MediaCheck results. Null results are being retrieved . My requirement is to get new results of the…
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POST http save Screen with special characters
I try to call the endpoint https://api-worldcheck.refinitiv.com/v2/cases/saveAndScreen in C# with a name which is "RATP Réseaux" but I am returned a 401 but when I change the name to " RATP Reseaux" I have a 200. I think it's because of the "é" character but he encodes it in UTF8. here is my function which allows you to…
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Remove old screening results when using update API
Created a case with name Alexa, triggered screening and got the screening results . Later realised it should be Tesla so I have updated the case and triggered screening. Now I am seeing the old results as well as the new results. My requirement is to give in only new results in this case only Tesla. Is there any…
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Sporadic Error: [{"error":"MEDIA_CHECK_CONTENT_RETRIEVAL_FAILED","cause":"Failed to retrieve Media-C
Hello Everyone I am writing to report a critical issue we are facing with one of your API endpoints - SEQ-case-mediacheck-metadata-articles, which is impacting our operational efficiency. We utilize this endpoint to process hundreds of news articles daily in bulk, in alignment with the design and purpose of your API.…
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World Check - distinguishing "false" cases
Cases that appear as "false" in World-Check GUI, I want to identify them in the response of https://developers.lseg.com/content/dam/devportal/en_us/product-docs/wc1-api/documentation/v2/schema-reference/wc1-api-schema-reference-documentation.html#tag/zfs/operation/screen. ->…
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Endpoint to upload csv file
Hi, I want to know if there is an endpoint to upload a csv file and screen multiple cases. When I checked posman collection I found only this endpoint https://api-worldcheck.refinitiv.com/v2/cases/saveAndScreen
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OGS Cases via API and UI
Hello! I'm looking on ongoing monitoring API, and can't understand some cases on PILOT version. request: POST https://api-worldcheck.refinitiv.com/v2/cases/ongoingScreeningUpdates { "query": "updateDate>='1980-01-01T00:00:00Z'; (providerType=='WATCHLIST')", "pagination": { "currentPage": 1, "itemsPerPage": 250 }, "sort": […
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Status Code 401 when trying to do a GET on the /v2/groups endpoint
Hi All, I'm trying to do a GET from SAP CPI to the following URL: https://api-worldcheck.refinitiv.com/v2/groups This is my Authorization Header: Signature keyId="XXXXXXX",algorithm="hmac-sha256",headers="(request-target) host date",signature="E2dR0K72weeOlebzLuK7iIeSg6sb1p7rsy6Q8E4PvXI=" This is the error message: HTTP…
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How can Customer Risk Screener Users screen against Media Check?
Customer Risk Screener doesn't currently support screening against Media Check, are there any work arounds available to customers who want to screen cases against World-Check?
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Endpoint “Get collection of Results for a Case by its caseSystemId” Enquiry
It shows that there should be an array “matchedTerms” returns from end point “Get collection of Results for a Case by its caseSystemId”, but from the API response in pilot environment, it seems this field is not included. May I know how to trigger this field in API response? The API response from pilot environment…
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We have Live Case in WorldCheck API in Resolve API and in Screening give me non-filter data
ResolveCases.PNGWe have Two Issues : 1. Resolve API "SEQ-case-investigate-resolve-results: Resolve results." : when i sent batch of Results IDS as attached file, it gives me the following error: { "error": "RESOLVE_RESULTS_FAILED", "cause": "Resolution of results request has failed, please check that all required fields…
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Cases Update
I'm near to finishing the implementation of the world check integration, my question is: let's suppose I search and create a case looking for a company called 'ABC', inside this case we have 5 records, but I flag all as false/negative matches because it is not who I'm looking for; is there any internal job in world check…
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Refinitive's API to create a case-ID and Ability of Refinitive to call external API and share the re
I have a use case where I would like to screen a user and return the results including a case Id which can later be used to resolve the results and the API can again query to get details of the sanctions screening. From the documentation, there seem to be multiple APIs and I would to know which to use that can address my…
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How do I edit the Screening Case object in Salesforce when the Screening Case record page is locked?
A recent customer question - posting here as it may have value for others. "I have introduced custom fields to the Screening Case object for use as part of my compliance process; however because the Screening Case object is locked and part of a managed package how can my users update those fields?"
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Hello, I need to access the Pilot Environment. Can someone please explain the steps that I need to d
Hello, I need to access the Pilot Environment. Can someone please explain the steps that I need to do?
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I want to turn off Ongoing Screening for 25,000 records
. What is the best way to do this within Salesforce?
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How do I find out or reset my API key and secret?
My api key has stopped working, why would this be and how do I check what it should be?
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I am getting no screening cases created via Flows for the accounts in the country “Russia” but they
I am getting no screening cases created via Flows for the accounts in the country “Russia” but they are creating fine when testing with other countries
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How can I prevent opportunities from closing in Salesforce when an account record hasn’t completed s
How can I prevent opportunities from closing in Salesforce when an account record hasn’t completed screening yet, if the screening case object is locked and accessible only to licensed users?
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I am getting an error “Failed to save case to WC1. Status Code: 404” when attempting to screen custo
It worked fine in our UAT environment but is failing when we move to production
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How do I get my API Key and Secret? for world check one api?
Hello, we are trying to integrate the World-Check one api, but the API Key and Secret are missing in the "Admin -> Users -> User Selection" tab next to the "Product key". We need Api Key and Secret of our profile. Where we can finde them?
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Special Characters give 400 error when trigger /cases/summaries
Hi, We use your endpoint /cases/summaries with our caseIds (max 40) to know which case is to update or create. We have cases ids with special characters like ' or [. When we call the Api with this specials characters we got 400 and 500 errors. We already tried encode this charactersin UTF-8 but with no success because the…
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secondaryFields[1].dateTimeValue' has an invalid value
API Used: World check one API and World check one API v2.44(checked with both) Language: java Environment : windows Response from API : INFO: [{"error":"INVALID_MESSAGE_FIELD_FORMAT","cause":"Message field '.secondaryFields[1].dateTimeValue' has an invalid value."}] API accessed : cases/screeningRequest GSON and…
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cases/{CaseSystemId}/screeningRequest returning empty body and status 201 CREATED
I created a cases on the route "cases/saveAndScreen" and to prevent creating a new case each time, I want to use "cases/{CaseSystemId}/screeningRequest" to get the response but I get a status code 201 CREATED with an empty response body.
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The remote name could not be resolved: 'rms-world-check-one-api-pilot.thomsonreuters.com'
Hi, I am getting below error when request HEAD to rms-world-check-one-api-pilot.thomsonreuters.com. I tried to test connection from powershell it also return me the same result. Please help. API URL: * https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/caseIdentifiers?caseId=XXXXX *…
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How can I search for all cases with custom filters in API?
Hi, How can I get all cases which match my search results with applied filters in API? Using UI I'm just adding filters and I can export csv file is there any method witch will return similar results? best regards, Lukasz
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WorldCheck health monitoring
Hello, I am using World-CheckOneAPI Zero Footprint Screening (ZFS) and it works very well. In order to go into production, I would like to set up a monitoring system to know if your service is operational. Do you have an API to monitoring the WorldCheck status? The Postman Collection doesn't seem to contain a monitoring…
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Field entityTypes
Hello, I noticed that in the detailed worldcheck report you added an "entityTypes" field/array, is it a character array? can you also tell us where I can find the exact data schema returned by the worldcheck api
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Sequence of Requests to follow And How to make decision
Hi, I am working in the Pilot enviroment and I need your help. Q1. the sequence that we have to follow in order to get the relevant information from an Individual or organization : synchronous * SEQ-pre-groups: Get my top-level groups * SEQ-pre-group: Get a specific group by ID * SEQ-pre-group-case-template: Get the case…
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No 'Access-Control-Allow-Origin' header is present on the requested resource (Working in Postman but
Hi Team, I am getting CORS Error in Browser but its working fine in Postman. All the Headers are getting properly generated(Date, HMAC and Authorization) via my JavaScript Code. None of the Addons to by-pass the CORS are working for me. Can you please share the exact Headers which I need to attach in my requests in order…
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Intermittent outage of the MEDIA_CHECK API again
I am facing an issue with the world check media check API. For the same request we are intermittently receiving a 200 and 500 internal sever response code. We are not sure why this is happening and the error doesn’t have any specific reason as to why it’s failing other than saying * MEDIA_CHECK_DETAILS_RETRIEVAL_FAILED…
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Govermental Ownership (%) for a given list of companies
In a context of my financial thesis I need help to build my database. Is there a way to display the governmental ownership in percentage for a given company (Using PermID) Thank you in advance Tom
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World Check One : Null Resolution
Hi, In World Check One "{ {protocol}}{ {gateway-host}}{ {gateway-url}}cases/screeningRequest " sometimes i get a "result" where "resolution":null I know that i can get the resolution meanings with { {protocol}}{ {gateway-host}}{ {gateway-url}}groups/{ {group-id}}/resolutionToolkit . In case of null what's the meaning?…
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what will be the body request in on going screening enable API
Hi, We are trying to consume SEQ-case-ogs-enable: Enable ongoing screening for a case and we have a question for API body. The collection gives body like this { "providerTypes": [ "WATCHLIST" ]} If we didnt subscribe to watchlist what should we pass as body for this API to enable OGS?
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Content Length Header already present
Hi, The url i'm using is: https://api-worldcheck.refinitiv.com/v2/cases/screeningRequest And my header are: Content-Type: application/json Authorization: XXXXXX Content-Length: 255 And the payload is: { "groupId": "5jb6nlmky7ma1fznxdeemjygm", "entityType": "INDIVIDUAL", "caseId": "", "providerTypes": [ "WATCHLIST" ],…
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Get WorldCheck Profile in c#
I have implemented the screeningRequest in c# time ago with the assistance of the API Specialists team. Now I would like to expand our solution and implement the requests to get each profile returned by the screeningRequest, Is there any way to get a sample code in c# for the profile id requests?
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Error HTTP 401
Hello, I'm new to the World Check One API and I try to make my first call, but I'm stuck with an authentication issue. Here is the request HTTP headers: Date: Mon, 20 Sep 2021 15:07:53 GMT Content-Type: application/json Authorization: Signature keyId="4ff50592-eb8b-45ba-bac9-xxxxxxxxxx",…
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Custom Field and data coming from SAP
Hi, Our WC-1 system is interface with our SAP and we created a custom field in our group in order to send the country to WC-1 from SAP. We get the follonwing error when we launch the request mention just below : [{"error":"INVALID_CUSTOM_FIELD","cause":"Custom fields which are not defined for the group cannot be used.…