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About AP3 Data Centre
Hello, In which country is AP3 a data center? Our system is connected to TY6. I would like to check if the following alerts affect our system. Alert ID:309466 Subject:hEDD from AP3 Data Centre - Planned Maintenance completed Best Regard,
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running rmon against dockerised rrcpd, ads, adh - which NIC and rrcpd ports should I use?
hi I am trying to run rmon to understand some packet congestion we see on TREP network. All 4 infra processes are running in docker using "host" networking. I have extracted the rrcp ports from the process config files which gave me : -r is from *RRCP*ports : 0x4e20 0x4e21 0x4e30 0x4e31 -R is from…
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ADS Image and Update Rate per Service
Hi, is there a way to dump what the update rate and image rate is for a service on an ADS?
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Having two services running IDN_RDF and PUB (ATS like service) on ads : how to stop only one ?
Hello, We are currently working to implement a resilience mechanism on our internal connector. And we would like to test the following use case : * Having two services running on our TREP infra : IDN_RDF and PUB: * We have our connector connected to the two services and retrieving prices from both of them * Stop IDN_RDF or…
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RMDS - Can fieldDictionary and enumFile be loaded over the network?
We use local files for *enumFile and *fieldDictionary in rmds.cnf config file. Is it possible to load these files from upstream servers instead? If not, do Refinitiv send out notifications when production dictionary is about to be updated?
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REST and TREP (ADS): list RICs subscribed by one specific user
I'm using the REST API on TREP 3.4. I want to list all the RICs subscribed by one specific user. Is it possible?
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Having issue with Caching
With no caching at ADH I can see the prices being present in the FID. However if the caching is turned on at the ADH the prices are blank in SOLICITED image. In updates they are present. Seems like some kind of conversion failure or some limitation at ADH?
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REST and TREP ADS/ADH: how to get the itemdb/cache?
I'm trying to use the REST API on my ADH/ADS 3.4. By example, the below URL is working fine and give me all my config: http://myserver:1234/configs?securityKey=myPassword But I can't get the cache. By example, the below URL is not working: http://myserver:1234/idemdb/cache?securityKey=myPassword (Error 404)
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Using rmdstestclient for latency comparison across ADSs
Hi, We have pair of ADSs split across different data centers with each ADS receiving data locally from TREP. I would like to do latency comparison across the ADSs using rmdstestclient (RSSL subscription) and capture the latency stats in a file. Which options in rmdstestclient are best suited for such comparison? (The…
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TRCC error Error:1002 ipcRead() failure. System errno: (0)
When TRCC fails to connect we see in ADH.log (3.4.1) the error </local/jenkins/workspace/TREP34XCore_Release/OS/OL7-64/esdk/source/esdk/Cpp-C/Eta/Impl/Transport/rsslSocketTransportImpl.c:694> Error:1002 ipcRead() failure. System errno: (0) I take it that "jenkins" is one of your developers and ask if this error can be…
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Where can I download ADSPOP - I can only find ADS/ADH?
Im primarily after the non-docker version
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rmdstestclient position parameter
Can we know how we can specify "position" parameter in rmdstestclient for ADS login? I can't find it on the forum and infra tool doc. Your help is much appreciated.
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TREP ADH Delayed Feed "Data BLOCK" message on ric subscription
This query is in regards to the delayed feed (dELEKTRON) on the TREP infrastructure. I am noticing "DATA BLOCK" message on subscribing LME Exchange instruments e..g.rics "MALD31N0=LX" ; "MZND26M0" through the delayed service however there are no issues when subscribing the same instruments on the live feed (ELEKTRON_DD).…
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How can I enable the logging for ticker subscription in ADS and ADS
Hi Team, I would like to find out when ADS receives the ticker subscription from users during the day. Would you help to advise if there is a logging that I can enable to log the ticker subscription request in ADS and ADH? We are on TREP 2.6
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I have pulled images adh, ads, adspop for TREP Docker setup, But while i trying to run that images,
I have pulled images adh, ads, adspop for TREP Docker setup, But while i trying to run that images, we are getting below error like “No such file or directory”. Can anybody help to resolve this issue.
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TREP API error
Error is it on TREP parameter or API config parameter? 2020 May 11 16:19:45.674 ST GMT+08:00 1B2D F802E8C0 1283 ERROR* <- Received MMT_MARKET_PRICE Status serviceName : IDN_RDF symbolName : 8287.HK streamState : Closed dataState : Suspect statusCode : TooManyItems statusText : A20: Aggregate item limit exceeded. received…
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What do these ADS errors mean and how do I detect the errors on a subscribe client
<rmds.1.ads: Warning: Wed May 06 14:55:34 2020> Output threshold breached for ****** at position *****/****** on host ******** using application 256 on channel 97.<END> <rmds.1.ads: Info: Wed May 06 14:57:46 2020> User ****** at position ******/******.com on host ******** using application 256 on channel 97 has been…
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any cost to increase aggregate item limit
Is there any cost involve to increase the aggregate item limit. For example if the current Aggregate item limit is set to 9600 and i want to increase it to 15K or 20K. Will there be any cost ? Appreciate if anyone can help to provide the details.
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rmdstestclient max subscriptions / batch subscriptions
Hello Dev Team, What is the maximum number of subscriptions supported in rmdstestclient ? And to subscribe for 2000+ subscriptions in a file, what are the parameters required ? Thank you.
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Tool to monitor the latency of ticker update
Hi Team, I am doing the latency analysis of one data feed in our TREP env. The way i handle it is: First, I run " ./rmdstestclient -S Source -h hostname -p 14002 -f /reuters/ads/demo/latency.ric -o 500 -ct rssl -t 2 -X -d 3 -m > output &" Then I calculate the time difference between the data received time and the…
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how do I setup an ads to connect to ERT
I'm looking to setup a cascaded ads in cloud to connect over internet to ERT (no private link). Is there any documentation? I saw mention of a need to use saml authentication for a token so if so I want to know how to set this up. We can't use Refinitiv AMI's
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Can I get a C# example to do request/response over TREP using the EEP service.
I was successfully able to integrate the Websocket API in my project but there are some use cases that require some more thought. I would like to know the best way to retrieve data using Request/Response over TREP. I am currently using C# to make this request. Can someone point me to such an example?
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Impact of TREP Template Service Pack release
Dear support, Today our bank have received notification about TREP Template Service Pack 4.20.2 (Load ID 4.20.40_TREP_20.21.service_pack.rrg) now available in My Refinitiv. Since currently we are using TREP to retrieve real-time data through RFA call, also using Eikon/FXT to perform trading activity, would this service…
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RDC Support Question for CAT API 1.5.1.E1 using OMM WS.
Hi, We are a customer of yours by the name of Charles Stanley, we have an issue when using the demo page on our TRIS/TREP server for troubleshooting. When using demo/demopage/example_worldindices.html as a test page with Ajax the dacs username and position is passed using the example code below: document.cookie…
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We are not able to get indicative auction price/vol for Malaysia from tag 3576/3577 via SFC C++ API,
We are not able to get indicative auction price/vol for Malaysia from tag 3576/3577 via SFC C++ API, can you tell me what tags we should use?
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Can the Status Text response from from NIP be changed
Is it possible to the same text status for NIPs as we do for IPs? For Non-existent Items we get the following response: Received CLOSED msg for RIC [invalidItem]. This RIC is closed. [Wed Jan 22 14:12:40.898] Closed Status Received. Item:<invalidItem> (Text: "F10: Not In Cache") The Subscribing application will then retry,…
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Does IDX's Cumulative Trade for broker/foreign investor available in any API?
I need to access cumulative trade for brokers / foreign investor in the Indonesia Exchange (IDX) via API. Is this data available on any API? Sample RIC: BBCA.JK Ref: Case 08305474 - We know that this info is available on Broker Statistics app (BRKS). But we need to access programmatically via API. Please help.
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we are getting currency (FID 15) as USD for EWC and EWG, how can we get prices in CAD, for example,
we are getting currency (FID 15) as USD for EWC and EWG, how can we get prices in CAD, for example, what would be symbol to subscribe in EIKON?
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how to execute adhmon through ssh connection from remote machine
Hi Team, Am trying to execute adhmon -print utility from ansible control machine via ssh connection but getting "command not found" error. Not sure how ansible will load .bash_profile of TREP server. moreover how should i load environment variables from target server.
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A re there any current issue with the reuters SBE multicast currency feed? We've seen sequence numb
A re there any current issue with the reuters SBE multicast currency feed? We've seen sequence number reset a couple of times today
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REFRESH_RESP and or REFRESH_COMPLETE
Hi We see that USDTRY implied liquidities published by FMS aren’t traversing TREP correctly. The message is large so is split over 3 TREP packets – we expect to receive a packet of REFRESH_RESP without REFRESH_COMPLETE for the first two packets followed by as REFRESH_RESP and REFRESH_COMPLETE. At which point we can…
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Technical Guide for RFAAPI 8.x version
We have already have the RFAAPI application, planning to upgrade the RFAAPI version. Need the technical guide for the RFAAPI version 8.x
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How to dump the item database for the publications made over the TREP platform?
I am tried ADHMON Service Stats -> Service Name -> Attributes section and also ADHMON Process Statistics -> DumpDb, but either of the output files havn't captured the published data except the subscriptions made. Appreciate some advise/tips?
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DACS 7.2 Item Requirement / Perm Test / Map Collect after disabling SSL on rmds.cnf
We are disabling SSL globally on our rmds.cnf to force users to migrate off SSL API, since has not been supported for a long time. Now, we just realised that DACS Item Requirement / Perm Test / Map Collect rely either on the ipcroute (SSL) Now, on DACS 7.2 Installation Guide section 4.13 Advanced RFA Configuration for DACS…
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Omm - onAckMsg - Ric Code identifer in exception
Recently we experienced that TR didn't create ric code which we requested. Because of this Index price which we were contributing thru EMA api was not acknowledged by Reuters and we were getting below exception in our log file. The reject message looks like: AckMsg streamId="5" domain="MarketPrice Domain" ackId="63"…
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Thomson Reuters Contributions Channel - RICs that users are contributing to
We have TRCC setup in parallel to MLIP. In MLIP, we can see what RICs our internal users are contributing to but on TRCC we havent been able so far, we have increased the logging level to debug on the rmds.cnf but that only seems to work with IDN How can we get this working as this is a requirement for us
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sink_driven_src playback limit
Hi, What's the max canned file size the sink_driven_src can handle? Is there any better record-playback tools available?
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how do best_bid1, best_bid3 behave ?
We see daily at around 9:30am SGT, the Thai stock has replicated best_bid1, best_bid3 values, then clear to 0. Is that normal behavior ? WHA.BKd. it duplicate BEST_BID1 with BEST_BID3 at +4.62 and BEST_BID1 clear to 0 at 10:30:02.319344. [Mon Jul 8 10:30:02.246598] SSL_ET_ITEM_UPDATE Chan: 0 ServiceName: RSF ItemName:…
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ADS just received the header but no body and the further request stalls.
When requesting symbols I see somtimes that ADS received the header but without the body and after 60 seconds the request timesout. I checked the ADH log and saw that it received the header and the body. Can there be any reason that ADS did not receive the body. This problem happens randomly and might not occur for the…
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Data Publishing System
Is it possible to publish from flat files or a custom database to ATS / TREP? Somebody mentioned "Data Publishing System". Where can we find more information on this? I'm interested in publishing static data on TREP. Suggestions are very much appreciated!