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world check api - developer commnity signup
Hello, today I signup in developer community for pilot account. I am not sure from where I get the api keys ? Please suggest
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statusCode: 401
Hello, good morning. We have an external aplication integrated with WCO (by host "api-worldcheck.refinitiv.com", and apiKey, secretKey, groupId and actionedByUserId). From some days we're receiving error code 401 in the PILOT environment. we didn'g change any change in our code integration with WCO, so want to ask if the…
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World check Api: problem with QUERY PARAMETERS
With c# in every Api with query parameters i have error 401. Example: this works: RequestUri = new Uri("https://api-worldcheck.refinitiv.com/v2/cases/5jb6uu6extle1hugpq6ibcm37), error 401: RequestUri = new Uri("https://api-worldcheck.refinitiv.com/v2/cases/5jb6uu6extle1hugpq6ibcm37?aggregatedSummary=true"),
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API Prod activation and user creation in Pilot
Hello, We are trying to switch between pilot and production environments. However, it appears that the API Prod account is not yet active. Also, when trying to create new users in Pilot environment for testing purposes we get "Error in User Creation". Any help and guidance is greatly appreciated!
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The pilot Environment doesn't have the latest data for case Ids.
HI Team , The pilot Environment doesn't have the latest details /data as of production to debug API response Could you please let me know what procedure need to be followed Thanks Kind Regards Rakesh
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Hello, I need to access the Pilot Environment. Can someone please explain the steps that I need to d
Hello, I need to access the Pilot Environment. Can someone please explain the steps that I need to do?
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Special Characters give 400 error when trigger /cases/summaries
Hi, We use your endpoint /cases/summaries with our caseIds (max 40) to know which case is to update or create. We have cases ids with special characters like ' or [. When we call the Api with this specials characters we got 400 and 500 errors. We already tried encode this charactersin UTF-8 but with no success because the…
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WorldCheck One API - Pilot Environment Return 404 on everycall
Hi Refinitiv Support Team, We are trying to use the our pilot account to test the endpoint on pilot environment but it seems return 404 error on every api. The gateway-host that return 404 is https://api-worldcheck-pilot.refinitiv.com but we can make our call on below gateway-host using Pilot Account…
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Error: getaddrinfo ENOTFOUND rms-world-check-one-api-pilot.thomsonreuters.com
Hello, I have this error Error: getaddrinfo ENOTFOUND rms-world-check-one-api-pilot.thomsonreuters.com while requesting SEQ-pre-groups: Get my top-level groups in pilot environment (Postman) I can't ping the rms-world-check-one-api-pilot.thomsonreuters.com to check the firewall config Service : GET…
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Connection issue with Refinitiv Pilot
Hi, we are having issues in connecting and getting a response back from Refinitiv API. Can you please check if there is an issue and if yes, when it would be resolved. We need to run some urgent tests today and would appreciate a quick response. Thanks
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Intermitent issues on Pilot
Since yesterday we are seeing instances of Pilot environment API not working or working really slow, which is causing issues on our side. Same as https://community.developers.refinitiv.com/questions/70606/issue-with-the-end-point-screeningrequest.html
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World Check One - API - Pilot Account
Last 4 months world check one API {pilot account} was working fine. Suddenly it is not returning any simple search also via API. Product: World Check One API [Pilot Account] When I hit the world check screening request api from my postman, I get the response as { "results": [] }. While as the same name gets me a different…
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AWS Migration Reminder: World-Check Infrastructure - Pilot environment any impact
Hello, AWS Migration Reminder: World-Check Infrastructure Is there any impact to the Pilot environment urls ? If yes, please share the pilot domain changes and url details please.
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pilot environment API keys
I have dropped a query to your sales team through contact-us page to get API-keys for pilot envioronment. Any idea by when can I get those keys?
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All calls are failing with 401 Unauthorized on Postman - Pilot environment
AlI am using the Postman standalone app, not the web extension. All calls fail with 401. I have also tried with the postman interceptor - installed interceptor bridge, the interceptor extension, and I can see that the interceptor is connected.
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rms-world-check-one-api-pilot.thomsonreuters.com IP change
Hi. I notice that the IP address for the rms-world-check-one-api-pilot.thomsonreuters.com site has changed over the weekend. Is this something that will occur often? The reason I'm asking is that our company requires a specific firewall rule for every external API that we as developers are referencing, so each time the IP…
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404s in WC1 Pilot Environment
Hello all, I am receiving 404 errors when attempting to make Postman calls to the WC1 Pilot environment. This has happened before when the JLL pilot environment was deactivated. Development of new features for our screening app has picked up again, if the JLL pilot was deactivated could we reenable it? If not, I am…
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accessing pilot environment
Hello, our organisation are trying to discover options of check APIs rather than the users manually logging into the world check one system. To explore the capabilities, we are finding some sample/pilot license keys to build a demo to our customers. what are the options available for us?
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Trial access to pilot environment
Hi - currently within our organisation we are trying to explore the option of usi ng the work check APIs rather than the users manually logging into the world check one system. To explore the capabilities, we are looking for some sample/pilot license keys to build a demo to our customers. what are the options available for…
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How to launch WorldCheck One API to production?
For the WorldCheck One API, currently only have pilot environment, we would launch to production, any steps? If launched to production and we would still retain the pilot environment for testing, what is the step also?
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"This site can’t be reached" on test environment
I have read on "Thomson Reuters World-Check One API" document and accessed to "https://rms-world-check-one-api-pilot.thomsonreuters.com/". I found "This site can’t be reached" error.
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We are receiving an "Unauthorized" status code when calling the API CreateCase function. No changes
We are receiving an "Unauthorized" status code when calling the API CreateCase function. No changes have been made and it is happening on both the pilot and production end points. Please advise?
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How can I change the Minimum score threshold value programmatically?
I am using WorldcheckOne Pilot and I want to screen different parties with different score threshold. How can I change the score threshold from my application? Thanks,
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The API client is making too many concurrent requests, and some are being throttled (429)
We are repeatedly getting Error 429 (The API client is making too many concurrent requests, and some are being throttled.) to screening requests in Pilot. However there have no more than 6 at the time, which is considerably less than the suggested 50 limit. Is there a lower limit set for Pilot environment?
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GET request to get a case screening results returns statusCode 200 and blank response body - pilot a
The requests to create and screen a case both return statusCode 201 and status Created, the request to get the result returns statusCode 200 but the body of the response is blank. What could the cause be?
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Access to Pilot Environment
Hello, We are a registered customer, and we are currently using the production site. We used to have access to the Pilot environment too, however this has since expired. Can we request that our access to the Pilot environment be renewed for a few weeks please, as we've made some enhancements in our in-house application and…
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Access to Pilot Environment
Hi, We are a registered customer and we currently use the WC1 production site. We also used to have access to the Pilot environment too, however this has since expired. Can we request that our access to the Pilot environment be renewed for a few weeks please, as we've made some enhancements in our in-house application and…
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web portal for pilot environment
I understand that we have web portal for production environment. Do we have same thing for pilot environment? Please clarify.
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Access to Pilot Environment
Hello, We are a registered customer, and we are currently using the production site. We used to have access to the Pilot environment too, however this has since expired. Can we request that our access to the Pilot environment be renewed for a few weeks please, as we've made some enhancements in our in-house application and…
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Pilot World Check One API is down
The pilot environment API is down. rms-world-check-one-api-pilot.thomsonreuters.com Same goes to https://app.accelus.com login, its down also. See attached screenshot
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Will data such as API Key and API secret differ when working with production?
We are currently working with pilot environment and using the API keys provided by them. We would like to know will the keys differ when we start working with production environment?Or will it remain the same?If changes, then what are all the keys that will make a difference in Production?Need Help
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Please help me with a question about WC1 API and special characters
Hello, I was testing our implementation in Java with a simple request to the Pilot environment, using a POST request to the uri (rms-world-check-one-api-pilot.thomsonreuters.com/v1/cases) and was getting a response back with the unauthorized 401 error when I sent a name with special character. But this error only happend…
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WC1 Pilot Environment Postman JSON file import resulted in an error in Postman. Any thoughts?
Hello Support, When I tried to import the JSON file for WC1 Pilot environment into my Postman it resulted in an error and nothing gets imported. Below are the screen shots for your reference. Please let me know your suggestions. Thanks. First JSON file has been imported successfully into the Postman client. But the second…
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How to access the Pilot Environment for the World One Check ?
Hello, We are a registered customer, I need to access the Pilot Environment. Can someone please explain the steps that I need to do?
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When I want to integrate a new feature in the API, should I go back to the pilot system?
When I want to integrate a new feature in the API, should I go back to the pilot system?