Request Timeouts

nrobas

Hello,

I'm sending post & put request to World-Check One API. I've been seeing timeout errors on requests to create/archive thousands of cases during development. I haven't seen any timeouts if there are only few cases. Is this expected for all environments?

Mehran.Ahmed Khan

@nrobas

Hi,

Since this is a service-affecting issue I would request you to kindly raise a ticket with our support team by using the below link,

https://my.refinitiv.com/content/mytr/en/productsupport.html?productName=Thomson%20Reuters%20World-Check%20One%20API

Regards,

Mehran Khan

nrobas

Hello, I did raise a ticket in Refinitiv support but they asked me to raise the question here in dev community.

Mehran.Ahmed Khan

@nrobas

Hello,

Apologies for the inconvenience caused, I have contacted the internal team they will reach out to you shortly.

Thank you for your patience.