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Inquiry about Java 21 Support for the Java EMA API
I am currently using the Java EMA API and wanted to inquire about its support with Java 21. Specifically, are there any plans to add support for Java 21 in the near future? If so, when can we expect this support to be available? I checked the API Compatibility Matrix but did not find any information regarding Java 21…
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Continuously getting backend error and internal server error.
Hi, I have around 6000 RICS and i want to fetch the earnings data for those RICS on daily basis. I'm using eikon. But continuously I'm getting backend error and internal server error. and even if I ran it on the for all 6000 RICS I'm getting the data for only in between 3 to 3.5K. I'm tried giving the time sleep of 2 sec…
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Analyst estimates on semiannual basis.
I'm getting the correct data for quarterly estimates. df,err = ek.get_data( instruments = ['MSFT.O'], fields = ['TR.EPSMean.periodenddate','TR.EPSMean','TR.EPSMean.date','TR.RevenueMean', 'TR.NetProfitMean'], parameters={'SDate':'2023-01-01','EDate':'2023-10-23','Period':'FQ1'} ) df But for UK companies which are giving…
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Merge and Acquisition
Hi, I want to fetch the merge and acquisition data for a RIC where the RIC is as target not acquiror. Like I want to find that the RIC WTB.L (Whitbread PLC) is acquired by any another company. Is there a way where we can specify the RIC as target and find its acquiror company or is there any field for it. Please help me…
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Fetching Revenue, net income and Eps data.
I'm trying to retrieve the revenue, net income, and EPS data for around 4000 RICs, one RIC at a time, but I'm having trouble doing so. I'm able to get the data up to 100 but after that I get a 400 backend error message. I'm using Refinitiv Eikon's most recent version, 4.0.63. Additionally, I am not exceeding the limit…
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Refinitiv Eikon
I ran into some issues retrieving the data. There is data for some RICS on the UI, but when I try to get the data via the API, it returns NA. Additionally, if I use the SDate and EDate parameters to collect data for a range of certain dates, I also receive data for earlier dates. However, I only want the data in those…
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Regarding the data fetching
I ran into some issues retrieving the data.There is data for some RICS on the UI, but when I try to get the data via the API, it returns NA. Additionally, if I use the SDate and EDate parameters to collect data for a range of certain dates, I also receive data for earlier dates. However, I only want the data in those…
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When will RFA or EMA support RHEL9.X?
When will RFA or EMA support RHEL9.X?
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Eikon Support Plan for Windows Server 2019
Do you have support plan for Eikon on Windows Server 2019 in the near future?
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How to resolve : RFA.NET "RDMFieldDictionary.GetFidDef( Int16 ) --Fid: -1 not found (invalid value)
Received MMT_MARKET_PRICE Update AUDUSD=AXLE RFA error occurred during processing event:- ErrorType : 1 ClassificationType : 4 SeverityType : 1 RDMFieldDictionary.GetFidDef( Int16 ) --Fid: -1 not found (invalid value)
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Windows error reporting : RFA applications AppCrash error.
Log Name: Application Source: Windows Error Reporting Date: 6/2/2022 10:55:31 AM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: RateFeed-Dev Description: Fault bucket , type 0 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: FinIQ_RFASPT_V47_CHF.exe…
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System.AccessViolationException in RFA8 NET110x64 dll : rfa fieldentry , rfa databuffer
Trace 1 : Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at .rfa.data.FieldEntry.getData(rfa.data.FieldEntry*, Byte) at ThomsonReuters.RFA.Data.FieldEntry.GetData(Byte) at…
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Websocket API and Java
Hi all, could someone please answer me if it is possible to use Websocket API with JAVA? I have seen it here: https://developers.refinitiv.com/en/article-catalog/article/choosing-your-refinitiv-realtime-streaming-api that Websocket API is compatible with .NET, Python, and Typescript. Many thanks for considering my request.
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How should I get support for the ThomsonReuters.Desktop.SDK.DataAccess API not responding
I would like to get to the bottom of an issue I am having with a basic request using the ThomsonReuters.Desktop.SDK.DataAccess. I had a question open but have not had a response since Thursday. I opened a new question this morning but it was closed by Gurpreet Bal. As I mentioned in my previous question, I am able to run…
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API HTTPError:
HI Team, I'm trying to pull data through API but getting an error : HTTPError: <Response [503]>. Can you please confirm if the API is up and running or any other issue from your side
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Empty Data packet received from reuters
On 16th June and 2nd July, we received empty data from reuters. In Data.h, class RFA_DATA_API Data has public member - /** Indicate if value of data is blank (i.e., empty). Typically, a display application depicts blank. \return indicates if data is blank */ virtual bool isBlank() const; The following code was triggered -…
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Issue tracking by looking at logs
Hi, How to deal with support issues? If we or our customers have issue and we send the log timings with user id, can Refinitiv look in their logs and troubleshoot the issue. This happened once for us when OnOpen call in the websocket connection never called back and we did not know what to do next? Is it possible to…
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RDC Support query for CITIC Bank
The question is : Client is asking why there always has some string as end of every price, highlighted in below screen shot. And the full log is in attachment.Best Regards!
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SCF C++ support for RHEL 7.x?
Hi Team, From the API compatibility matrix, we do not see the APIs comptibility with regards to Red Hat Enterprise Linux (RHEL) 7.X. Can the team please help share if there are any new release of the APIs that supports RHEL 7.x? Thank you. Regards, Alan
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RFA .NET 8.0 support for 32-bit applications
RFA .NET 7.5 is already in activate obsolescence and should be replaced by RFA .NET 8.0 until end of the year. Is it correct that the 32-bit support has been dropped in version 8.0, so that only 64-bit applications could be build?
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Does record matching support website?
For /match the default example you show suggests that `website` is supported, though none of the examples I can find in the documentation actually show it being used. Is it supported, if so what is the format as any test I try with a website fails? LocalID,Standard…
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Does EMA support the 32bit platform?
I noticed EMA only appears to support the 64bit platform. Does anyone know if there are plans to support 32bit as well? Thank you.
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Where can I find the links to all the utilities for Cobalt systems?
I know there are separate pages of links for WestlawNext, Shared Platform, and Cobalt Services for tools like CMDB, CrazyTrain, TRMR, etc. What are those links?