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SSL and RSSL cessation question
Hi Dev team, Could you please advise on the following client question: "I know that the SSL protocol is to be deprecated in 2026 and the RSSL protocol in 2027 from a consumer application perspective. From a source (Publisher) application perspective, can you please confirm what protocols will be available after the…
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Handshake issue while connecting to RTO from linux system using RTSDK?
We are trying to connect to RTO from Linux container (Red Hat Enterprise Linux 9.4) using RTSDK-Java. We are getting below error while trying to make consumer connection: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_1\n\tInstance Name Consumer_1_1\n\tRsslReactor @68bef3df\n\tRsslChannel…
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setting verify=false for eikon get_timeseries call in python
Hi I'm trying to fix some ssl certificate bugs by setting verify=false when making a timeseries call for the eikon api in python. Im doing like this: import eikon as ek ek.set_app_key('............') X=ek.get_timeseries(["RICS code"], ['close'], start_date="2015-01-01", end_date="2024-02-04", verify=False) In the end of…
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API migration
Hi there. A contact of mine is “still using the old rmds to deliver market data into our risk application. We have some compatibility challenges 32/64 bit”. Specifically “we believe we should get rid of the old SSL COM API but we are not sure which API we should go for instead. Possibly we should go for EMA C#.NET Core?”…
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Using RFA with Summit - SummitRFA_Win64.cfg
Is anyone using RFA with the Summit application to connect to the Data Feed? We are using the configuration file (SummitRFA_Win64.cfg) to configure the RFA connection to the data feed. We are trying to add some different parameters (pingtime and tunnel) to work with an SSL connection. We would like to know how to add the…
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SSL connectivity issue
Hi Could anyone assist and provide more details on what the error location might potentially means? or is the error location as such not relevant for this message? Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_5 Instance Name Consumer_5_671 RsslReactor 0x0000000002A08F70 RsslChannel 0 Error Id…
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RFA Configuration: Need rfa.cfg to connect to two SSL sources simultaneously App built with rfa 7.6
I'd very much appreciate your help! I would like to know how to configure my rfa.cfg file to subscribe to two SSL sources. Details: Collocated ADH/ADS server with C++ RFA 7.6 32-bit application configured as subscriber (createMarketDataSubscriber) on a route which is sink-driven. I have two Interactive providers supporting…
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Cash RFQ connection- is it going to be over SSL, or plain text?
Wanted to confirm, Thanks
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Python websocket connection to Refinitiv Realtime fails with SSL error
I am trying to connect to the Refinitiv Realtime Optimized platform in AWS using websockets in python. I am using the market_price_rdpgw_service_discovery.py example from https://github.com/Refinitiv/websocket-api/tree/master/Applications/Examples/RDP/python#windowslinuxmacos The HTTP requests for service discovery work…
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Product Change Notification - API SSL Cert Update
Hi, Looking some assistance! I don't directly support Refinitiv Datascope select from a tech standpoint & have been asked to raise by a colleague. We are in receipt of a PCN for API SSL Certificates Update which is taking place this weekend. This is re Refinitiv updating the expiring SSL certs used to secure Datascope…
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Legacy code SSL (market data) does not work with the latest version of dictionary/appendix_a
Hi, In our company we still have a couple of applications that still run using the legacy API (SSL based). We tried to update these apps using the latest version of RDMFieldDictionary and appendix_a. Unfortunately after the dictionary update these applications fail to get any updates from the server after an interest…
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Does the EMA API support Ubuntu OS?
When running the EMA C++ example 450 on a Ubuntu OS, met the following error: Exception Type='OmmInvalidUsageException', Text='Failed to query service discovery (rsslReactorQueryServiceDiscovery).' Error Id='-1' Internal sysError='0' Error…
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EMA API Having SSL Connect Error After Server Migrate
Application resided in cloud server had encountered "SSL connect error" exception recently. Please provide advices or suggestions why this might happen. Below is a snip shot of the error in our log file. Thank you in advance.
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Does REST Template internally validates the certificate's expiry?
Trying to find out the code in REST Template which actually does the certification validation over the certificate received in response to client request. I know that certificate.checkValidity() is the method where all certificate related validations takes place. But I am not able to find anything concrete which tells…
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Python SSLError: HTTPSConnectionPool(host='hosted.datascopeapi.reuters.com', port=443)
Hi all, I am trying to run the python notebooks to retrieve my token using: r1 = requests.post(requestUrl, json=requestBody,headers=requestHeaders, proxies=proxy, verify=False) But I got this error: SSLError: HTTPSConnectionPool(host='hosted.datascopeapi.reuters.com', port=443): Max retries exceeded with url:…
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TREP SSL connection
error: trying to consult a RIC from the TREP server the data dictionaries exist on the server with reading permissions, it only works if downloadDataDict is changed from TRUE to FALSE and creating in a local way the dictionaries, in addition, you can add to the connection the routes/paths that were previously created…
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RFA verbose logging on SSLED connections
Hi all, I have a question similar to https://community.developers.refinitiv.com/questions/6057/activate-full-message-logs-for-rssl-connections-in.html, but it's related to SSLED connections using RFA C++ 7. I have already configured the below settings: \Connections\Connection_SSLED\connectionType = "SSLED"…
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Unable to make api calls since Oct. 14, 2020. Working fine previously.
I have lost access to the Eikon data api from Oct. 14, 2020. It was working fine previously. My error message: 2020-10-15 11:51:07,263 P[24416] [MainThread 37516] Response : 500 - {"code":500,"message":"self signed certificate in certificate chain","statusMessage":"Internal Server Error"} My log: 2020-10-15 11:51:04,981…
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How can the update of ssl certificates be automated ?
Using Elektron SDK Java we can download and update the certificates manually using function openssl s_client -connect chp02-emea1.thomsonreuters.com:443 openssl s_client -connect chp02-emea2.thomsonreuters.com:443 We would need to understand how we can automate this or why your client library doesn’t validate the…
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Used DSS2_Java_Examples for price history and unable to find valid certification path to requested t
I am using graalvm in my application version 20 which uses java 11. And I get this below exception often but not always: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target I even tried…
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Migrate SSL version from 4.0 to 4.5
Hi, I am going to migrate application from SSL Developer Kit 4.0 to 4.5. Please let me 2 questions. 1. What property name is SSL_OPT_DISTRIBUTOR with SSL Developer Kit 4.0 in version 4.5? 2. What function name is sslDismount with SSL Developer Kit 4.0 in version 4.5? Kind Regards,
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Error "certificate verify failed" Python
Hola, Tengo un error al intentar obtener datos de volatilidades, estoy lanzando un proceso en python llamado "ETIVolatilitySurface.py", he cambiado los datos de conexión (usuario, password e ID de aplicación) pero siempre me sale el siguiente error: SSLError: HTTPSConnectionPool(host='api.refinitiv.com', port=433): Max…
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SSLError: bad handshake
I used to be able to download data from the permID API using my python script and access token. However, recently I have been getting an SSL error: SSLError: HTTPSConnectionPool(host='permid.org', port=443): Max retries exceeded with url: /1-5042944306?format=json-ld&access-token=XXXXXXXXX (Caused by SSLError(SSLError("bad…
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Parameter to configure TCP receive buffer for RFA Java SSL connection
Hi, What is the config parameter to set TCP receive buffer size for RFA Java SSL connection?
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SSL error code 3
sslSnkMount failed (-4): 'Tue Nov 19 13:01:25 2019 ssl_errno = 3 on channel = -1 error map index = 1 message = source = item = The SSL Server name specified on snk_mount()/src_mount()/msg_mount() call (or the default SSL Server if a Server name was not specified on the mount call) is not available (i.e., may not be…
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SSL Certificate cannot be verified (Python/ESG data)
I am running a Python script to get the ESG data (see code below). There is an issue with the validation of the SSL certificate. If I disable the verification of the certificate in the "request.get(...)" it works fine otherwise I get the exception below. Is the certificate supposed to be valid? if yes, which authority…
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NIProvider using RSSL_SOCKET over SSL: unable to publish data
We're having trouble understanding why we are unable to publish some fake data. We have been roughly following the tutorial here: https://developers.refinitiv.com/elektron/elektron-sdk-java/learning?content=11690&type=learning_material_item We use RSSL_SOCKET as the ChannelType. The host requires SSL to port 443 - we are…
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ELEKTRON API / SSL
Hello, everybody, one of our customers is still using a very old SSL application. The manufacturer of this application no longer exists. Is it possible to provide this application with data via Elektron Websocket API? Does Elektron support SSL?
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SSL Developers Kit - COM Edition v1.2.10 - Will this work in Windows 10?
Some applications are still using the old legacy SSL Developers Kit - COM Edition v1.2.10. Does this API version work in Windows 10? If no, is there a younger version than 1.2.10 which may work?
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Verify record(318) and Correct record(317) in MarketFeed message
Dear Team, In the MarketFeed messages, the Verify record(318) and Correct record(317) are also distributed from time to time along with the regular Image and Update records. What are the possible causes that will trigger the distribution of Verify record(318) and Correct record(317)? What is the correct way to handle 318 &…
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Empty values in OMM\RSSL
Hi, migrating from an SFC C++ based application to an EMA application, I'm trying to clarify how things have changed on OMM\RSSL regarding the signalling of empty values. In the Marketfeed\SSL protocol, where everything was a string, we understood from Reuters that for price fields: * "+0" means empty value * "-0" means a…
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DSS REST API SSL handshake error
We are currently trying to connect to the DSS REST API and encounter the following error. "javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" The…
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How can I download the service certificates?
Dear Support Team I need to add the service certificates to the truststore of my application server as the server will be able to access just to your service as we have some policy constraints. Normally we use openssl or directly the browser but with your service we are not able to achieve the result because we receive a…
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SSL(MarketFeed) vs RSSL(OMM) message size reduction
Hello Team, We currently have SSL(MarketFeed) consumer application on Linux developed using older version of RFA C++. Approximately real-time data for 50K~60K RICs are consumed/processed by the application. As the volumes have increased, we are seeing an increase in the peak utilization of the bandwidth b/w the application…
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Could not get any response. API. Postman
Hello, today we try to test the World-Check One API v1.5 (methods: SEQ-pre-groups. SEQ-screen-sync-simple, but as response receive the following: In the Postman logs we found following: Error: SSL Error: UNABLE_TO_VERIFY_LEAF_SIGNATURE * * Proxy: * host:"127.0.0.1" * port:8888 * match:"http+https://*/*" * Request Headers:…
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How to set App ID(default value is 256) with Java RFA SSL connections? I want to change the app ID v
How to set App ID(default value is 256) with Java RFA SSL connections? I want to change the app ID value to another integer for identifying the connections.
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Marketfeed, SSL, RFA 7.x EOL
Hello, Is there any planned EOL for Marketfeed/SSL distribution by Reuters or an EOL for RFA 7.x which support Marketfeed ? Within the file APICompatibilityMatrix_206.xls we only see past EOL. Thanks best regards,
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Why does SSL not connect, but does not raise any errors?
I am supporting a legacy application (in C#, using SSL COM components) which seems to work on the deployed servers. Unfortunately I cannot get it to run properly on my development machine. As far as I can recognize it uses SSL to subscribe to Reuters data: _sslContext = new SSLContext(); _sslContext.HostList =…
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SSL and RSSL connection in EMAConfig.xml
Hi, We are in process of migrating from RFA 7.6.0.E1, to EMA Api. In RFA we were connecting using reuters_config.xml, where we are having 2 types of connection SSL and RSSL. SSL was primarily used for Streaming and NonStreaming subscription. On the other hand RSSL was used for getting data using Real time snapshot request.…
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Reuters SSL 4.5
Hi. We produce a product that uses the Reuters SSL 4.5 libraries. What I'd like to know is, what is the future for the Reuters SSL 4.5 libraries. Is there an end of life date or will they be supported indefinitely. Also, if they will be supported indefinitely, will a 64 bit version of the libraries become available ?