-
How to switch off logs
I am using the python package refinitiv.dataplatform. I have logs created "refinitiv-dataplatform.YYYYMMDD.HH-MM-SS.log" I would like to disable this. How can I do it ?
-
Issue with RFA fileLoggerFilename config option '{a}' and absolute paths
Hi, Using rfa8.2.1.L1.linux.rrg C++ on Linux, I have seen that the AppLogger log file is not generated correctly if the application is executed using the full path to the executable. I have a ValueAdd Consumer application which configures application logging: \Logger\AppLogger\fileLoggerEnabled = true…
-
EMA overriding all the application logging
Our application uses slf4j-log4j for logging. Since integrating EMA, all application logging is muted, only EMA logging is output. How can I have EMA not overriding all the application logging configuration. I have seen…
-
EMA C++: set the absolute path/relative path for EmaLog_pid.log
Can we set the absolute path/relative path/base dir for the Ema log file EmaLog_pid.log?
-
How to configure logging file location for RDP in Python?
I am setting up a new application using python and the RDP library to get snapshot data. Logging output from the RDP library is ignoring my application logger and output is send to the root of my project directory. How can I redirect the logging information to store this in a different directory?
-
RFA verbose logging on SSLED connections
Hi all, I have a question similar to https://community.developers.refinitiv.com/questions/6057/activate-full-message-logs-for-rssl-connections-in.html, but it's related to SSLED connections using RFA C++ 7. I have already configured the below settings: \Connections\Connection_SSLED\connectionType = "SSLED"…
-
EIKON DATA API python module interferes with application logging
Hello. I have just updated the EIKON python module ("eikon") to version 1.1.6.post3. This new version is causing duplicate log messages after calling the eikon.set_app_key() function. The issue did not exist in the older version that I was using (can't remember which version). Sample code to reproduce the problem: import…
-
Retrieve the audit log for a case
Hi, I am trying to get the audit logs for a screened case with query { "query": "actionType==SCREENED_CASE;actionedByUserId=={ {current-user-id}};eventDate>2010-01-01T00:00:00Z;eventDate<2020-01-01T00:00:00Z" }, every time i call this API i get no results in the body. My case-system id is: 5nzbfkcq73zq1eu0q8u4dbljf
-
Issue tracking by looking at logs
Hi, How to deal with support issues? If we or our customers have issue and we send the log timings with user id, can Refinitiv look in their logs and troubleshoot the issue. This happened once for us when OnOpen call in the websocket connection never called back and we did not know what to do next? Is it possible to…
-
Relocating LOG folders from Eikon.
If I'm not mistaken, Eikon produces some folders with .txt files inside them as logs when requests are made through its API. Is there a way to change the location in which these are stored? Thanks in advance!
-
misleading log traces in submit()
Hello. The log traces in the submit() methods of the provider classes are misleading, because they use the word "Received", while the OMM message is sent and not received, e.g.: loggerMsg TimeStamp: 09:17:49.687 ClientName: Provider_1 Severity: Verbose Text: Received RefreshMsg with domain type MarketPrice Domain; handle =…
-
Thomson Reuters RFA EventQueue - Log Queue depth - How to log the current queue depth periodically
Hello, We have a .NET client application that subscribes to Thomson Reuters RFA News Feed direct. We are trying to diagnose an issue with the application that features the Event Queues MaxQueueDepth being reached and reset. We need to understand the rate that the event queue fills over time to understand why the event…
-
Eikon API proxy doesn't start (black screen after loading logging page)
Eikon API proxy doesn't start. I have black screen after one with 'loading logging page" text. And nothing happens after considerable time after. Moreover if I press clear cache and restart it alleys throw error (img in attachments) I have latest version of proxy application and active subscription (I'm able to login into…
-
How to limit the number of generated logs in EMA?
Hi, when using the EMA (C++) Library for a server application, it is normally useful to enable the logs generation to file with standard level for the consumer(s) and provider(s) used. However, the generated logs are always in the form <FileName>_pid.log (default: “emaLog_pid.log”). With time, this causes the generation of…
-
Error Callback from OmmConsumerImpl : loggerMsg?
Hi I need to get a error call back whenever a RDMLogin failed. I'm getting logging from c.t.ema.access.OmmConsumerImpl of something like below and I wonder if it is possible that i can write a custom call back for this loggerMsg error? 2019-08-08 16:30:48.935 ERROR 258072 --- [ Thread-19] c.t.ema.access.OmmConsumerImpl :…
-
Is possible to change Logger Severity during execution?
It is possible to change Logger level of EMA, for example from LoggerSeverity::Success to LoggerSeverity::Warning, programmatically during execution? Suppose that I have, when the EMA Consumer start, the logger configurated in the EmaConfig.xml as below: LoggerSeverity value="LoggerSeverity::Success"/> Can be changed after…
-
How did this problem happen and how to solve it?
loggerMsg TimeStamp: 08:11:08.331 ClientName: ChannelCallbackClient Severity: Warning Text: Received ChannelDownReconnecting event on channel Channel_1 Instance Name Consumer_1_1 RsslReactor 0x0x221ae70 RsslChannel 0x0x221ae70 Error Id -1 Internal sysError 104 Error Location Reactor/rsslReactorWorker.c:781 Error Text…
-
When we ask for Reuters market data, the following RFA logs will appear. They are empty. The followi
When we ask for Reuters market data, the following RFA logs will appear. They are empty. The following is a screenshot of the logs. How can we remove them?
-
Error during workbook refresh / default log file location
Dear community, we are constantly getting an error after refreshing a couple of worksheets with RHistory functions in Excel 2010 (x32). Please see screenshot attached. When this error occurs it looks like we are still signed in but the Eikon function are gone. I am curious if there is a log file written somewhere so we can…
-
Retrieve audit log for a case - getting NO results
Using both the postman collection and my own C# code, 1. I create a case. 2. Screen the case. 3. I can "Get screening results", however .... 4. "Retrieve the audit log for a case" always returns NO results. (YES, I have changed API key and secret, group ID, user ID etc to mine). What am I doing wrong?
-
EMA C++ MRN Consumer Client - how to prevent emaLog_.log file creation
We are seeing log files named "emaLog_<sequence number>.log" being produced as part of running a MRN Consumer Client app. Is there a way of turning the creation of these log files off or controlling the number being created with automatic deletion? Thanks Dave
-
Log in on Eikon Desktop App & Eikon API proxy
Is there a way to stay connected on both Eikon Desktop App and Eikon API proxy at the same time? It seems that when you log in to one of them the other logs out
-
This message is NOT formated since message file is NOT open!
Hello, I'm running RFA .NET Tutorials\step 7. The solution references library rfanet8.0.1.E1.win\Libs\WIN_64_VS110\RFA8_NET110_x64.dll. When I debug the example I see following errors in the Windows console: 2017/06/05 17:47:31.905 INFO <- Received LoggerNotifyEvent: [Mon Jun 05 17:47:31 2017]: (ComponentName) Static:…
-
Is it possible to configure Logger in EMA to append to the existing file?
Hi, We are using Elektron Message API C++ edition and have configured the EmaConfig.xml to log into a file. But the problem is that every time we run our consumer program a new log file is created post-fixed with ProcessId. Is it possible to configure the logger to not to create a new file every time and append to the…
-
How to restrict the Elektron EMA API level logging in my Java class
@Wasin Waeosri @Nipat Kunvutipongsak
-
Specifying EmaConfig.xml when running EMA Consumer application using start-stop-deamon
There are two issues that I am facing : 1 . Though the EmaConfig.xml in the directory specifies log type as stdout , the application prompts that file could not be opened . Exception Type='OmmInaccessibleLogFileException', Text='Failed to open emaLog_13892.log file for writing log messages.' 2 . In case the log type is…
-
RFA log file rotation
Hello, I’m trying to use RFA built-in logging as described in the Reuters’ “ROBUST FOUNDATION API V7.6 CONFIGURATION AND LOGGING GUIDE” but I can’t figure out how to rotate the log files based on size or a date: unless I restart my application, the log file will not rotate and grow indefinitely. Could you please help? Here…
-
Can we create a log file only when the error occurred?
In the file of EmaConfig.xml,I set the LoggerSeverity. <LoggerSeverity value="LoggerSeverity::Error"/> ↓↓ <LoggerGroup> <LoggerList> <Logger> <Name value="Logger_2"/> <LoggerType value="LoggerType::File"/> <!-- FileName is optional: defaulted to "emaLog_<process id>.log" --> <FileName…
-
Logging ReqMsg using EMA API
I have the following code to log the ReqMsg to stdout but application will get crash with segmentation fault in the cout line. Can't we use ReqMsg like this. If not what is the way to log the ReqMsg. try { AppClient client; OmmConsumer consumer( OmmConsumerConfig().host( "localhost:14002" ).username( "user" ) ); ReqMsg…
-
Where can i find a log for the API activities?
Tested the API but could not find a log to check for any issue in c:\ProgramData\Screening Deployed\logs?
-
Serialize/Deserialize RespMsgs in RFA.NET
Is there a way how to (de)serialize entire RespMsg in RFA.NET so that those can be efficiently (means without generating GC garbage and without unnecessary processing) stored and then decoded later? The use case behind this question is logging. We need to log each incoming message (along with our receiving and processing…
-
Activate full message logs for RSSL connections in RFA C++
For SSLED connections, when I add a "sslapi.cnf" file, I get traces including all messages between RFA and the infra. For RSSL connections, I would like to know the equivalent of "sslapi.cnf" file. When I activate RSSL traces with the setting "traceMsg", I don't get all messages send or received from the infra.
-
Windows Event Logging Question (how to disable)
A question around turning off Windows logging. Is there any external-facing documentation to help him turn off this feature? (we cannot seem to find any on the Customer Zone) Thank you
-
Method not found: 'Common.Logging.ILoggerFactoryAdapter Common.Logging.LogManager.get_Adapter()'.
Attempting to run Website locally, after a successful build of the TNPCarswell Website Project, I am faced with a MissingMethodException regarding the Adapter property Getter (Common.Logging.LogManater.get_Adapter()). Investigating through the Object Browser reveals that I have the latest version of the DLL installed, and…
-
Session less Cobalt Logging
Is it possible to use Cobalt Logging for applications without web sessions? This is for an existing Windows service app that wants to use Cobalt Logging.
-
Tomcat won't stop
I noticed this issue in Search, but other modules might have the same problem. `Cobalt Infrastructure Logging` seems to be using the Log4J's 'PropertyConfigurator.configureAndWatch' method. This is shown in the link below, look for `configureAndWatch`. [LoggingInitializer](…
-
What does TRAMS stand for?
Also where can I find documentation about it?
-
How to set Novus Log location?
I have a tool that calls Novus directly. However the logs are always created in the same folder as the executable. Is there a way to change this path? The logs I am concered about have this naming scheme: MC-Prod.txt.04-08-2014 ** edit ** Answers below show Java answers, however I am looking for a .NET solution. I don't…
-
Logging in Website module
In the Website module (C# code), there is a scenario where I want to log an informational message. I am making use of the static method ApplicationLogger.LogInfo(). The documentation of this method says by default it will log to LogName.AppSystem, which is the application system log. Here is the code I am using as a test:…
-
Documentation for Cobalt Logging
Is there any documentation available for the Cobalt Logging infrastructure? Specifically about how you setup logging for either a .NET or Java module? Or anything regarding the possible setups of our logging library ($/Cobalt Infrastructure/Development/Logging)?