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Update WC Hits Status Back To Unresolved In WC1
Good day, Refinitiv, I want to check, in the WC1 web application, is there any way we can update a "Resolved" hit back to "Unresolved"? So that we can see it will fall under the "Mandatory Action" queue for the next follow-up action. Thanks.
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Tradin Status Websocket API
Exists any documentation about how to determine the trading status based on fields received via Websocket API? If not, exists any docuemntaion about the field values for MKT_STATUS field?, I have reviewed enumtype.def file but it was not listed there (maybe because that file is for ETA) I have also check that field…
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Unexpected status message received after subscribing to market data
Hello, We are working on a Java application from scratch that connects to Refinitiv / LSEG Workspace Websocket API and subscribes to market data. While testing it, we noticed the following unexpected status message:…
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Status messages Documentation
Hello Team, Can I have a documentation on different status messages ? Example of the messages: StatusMsg streamId="5" domain="MarketPrice Domain" state="Open / Suspect / None / 'Service not available'" name="IBM.N" serviceName="DIRECT_FEED" StatusMsgEnd StatusMsg streamId="1" domain="Login Domain" state="Closed / Suspect /…
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How would I get a trading state of a book?
Hi all, I am using `TRTH`s Historical Market Depth API endpoint to retrieve some depth information about ES options, but I would like to know whether the quotes are in OPEN, CLOSED or AUCTION trading state for example. Is that possible and how would one get that information? Cheers
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Reason for "Item stream closed for item:" and how to handle it?
On 20220511, we got "Item stream closed for item:" reject for about 785 RICs. Please find attached file for the list of RICs. Also 20220511, was not a trading holiday for RICs we have got the reject for. What is the reason for this reject? How should we handle it? Thanks. ItemStreamErrorRics.txt
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DSS - Matured or Called Bonds
When a bond matures – I know not to ask for EOD data again as there is a maturity_date on the security. But when a bond is called (where no specific date is available) How to do I know to stop asking for EOD data on it (datascope api) – it just starts returning no data rather than something indicating it was called?
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Looking for documentation on how I can decide the data dictionary. Ex: Stock status(open/close/halte
We are using c++, I’m looking for documentation on how I can decide the data dictionary. For example how do I get stock status(open/close/halted/etc) from feed
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How many status and urls to access ?
Hello, I noticed that there are 2 categories of status : PEP Status and Special Interest Categories. My first question is : Is there more than 2 status ? My second question is : to get the Pep status, we have to add /PEP to the url end point. what is the end point for SIC ? and if there is other status, can you give me the…
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No acknowledge status message for single item request, but works for batch request
For batch request, there will be an acknowledge status message: StatusMsg streamId="5" domain="MarketPrice Domain" state="Closed / Ok / None / 'Batch request acknowledged.'" StatusMsgEnd However, for the normal single item request, there will be no such acknowledge status message. Is that the case? and the reason? or some…
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PHP / NODE JS 401
It has never cost me so much to implement an API, Refinitiv has bad service, bad support, no explanation. We started with Postman, we developed in PHP and it did not work, 401 error in all queries, advice from the developers and zero solution, we had to change language to NODE JS, it worked at first but now we are back to…
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StatusMsg: A46: Item was reopened under new stream
Hi, I do a registerClient on a consumer that is accepted correctly. Then I receive the RefreshMsg with some data. After I receive the RefreshMsg I receive a StatusMsg with state="Closed / Suspect / Already open / '*A46: Item was reopened under new stream.'" : StatusMsg streamId="5" domain="MarketPrice Domain" state="Closed…
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EMA Java - What triggers StatusMsg without state
Hi, When subscribing to a stream, StatusMsg almost always comes with a state. I've just come across a message that didn't have a state (StatusMsg.hasState() is false). How and why are they triggered and how should they be handled? Does the lack of state mean that there're no state changes, e.g. if stream and data state…
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Error 202 with TickHistoryTimeAndSalesExtractionRequest
Hi, I don't understand why I get a 202 error with the following code: body = json.dumps({ "ExtractionRequest": { "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.TickHistoryTimeAndSalesExtractionRequest", "ContentFieldNames": list_trade_fields, "IdentifierList": { "@odata.type":…
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What could cause intermittent "Failed to make subscription" StatusMsg
Hi, I'm using ema-3.4.0.1.jar, sometimes I get "Failed to make subscription" StatusMsg with DataState.SUSPECT data state when subscribing to instruments, the instruments seem fine as subscribing again would work fine although sometimes a few more tries are needed. So if I subscribe/unsubscribe to some instruments…
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Eikon connection status.
Hello, Is there a command or method built for the Eikon API that we can use to check connection status for Eikon? I think it would be extremely helpful. If the answer is a negative one, what would you suggest to use as a "Dummy Test" to verify the connection to Eikon is running ok? I tried CF_LAST on Amazon, Tesla and…
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How to determine which channel is down and reason in StatusMsg
Hi, Im trying to process error handling for channel disconnections and errors. I can see that the Eleketron already logs an error containing the info that I want but the StatusMsg that I receive from the OmmConsumerClient do not have this info. Below is what logs I see from the Elektron logs. I want to be able to get the…
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Can the Status Text response from from NIP be changed
Is it possible to the same text status for NIPs as we do for IPs? For Non-existent Items we get the following response: Received CLOSED msg for RIC [invalidItem]. This RIC is closed. [Wed Jan 22 14:12:40.898] Closed Status Received. Item:<invalidItem> (Text: "F10: Not In Cache") The Subscribing application will then retry,…
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SEQ-case-investigate-results: Get screening results. Where is the reason of name screening resolutio
We use the method SEQ-case-investigate-results: Get screening results to retrieve resolution result. The response includes the following case resolution information: But in the response we cannot find the chosen Status reason (screen below), we see only the StatusId. How to get the Status reason for resolution done through…
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What is the meaning of "TooManyItemsEnum"?
Hi, I got "TooManyItemsEnum" StatusCode response when I register to some RIC for Market Price data. What is the meaning of this status? I tried to search the explanation of this in the docs, but haven't found any explanation about this yet. Can someone explain to me about this StatusCode and how should I respond to this…
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How to use Source Directory messages using ETA API
I’m using Elektron Transport C API 1.1.0 in Linux. Currently, the source directory messages are used only to identify service UP/DOWN messages. The Consumer application in Elektron SDK doesn’t show how to use the different filters available in source directory messages. The client application opens item stream from…
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What does StatusText "Item stream closed for item" means
Hi All, A mutual client received : StatusText[Item stream closed for item: DCOMQ9]; Can you please confirm environment of the above warning logs? Thank you.
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I am getting 401 error, unauthorised issue. What may be the reason?
I am trying to fetch Groups in Salesforce Apex class. but I am getting Status code 401 "Status=Unauthorized" issue. public class WorldCheckScreening_Sync_v2 { public WorldCheckScreening_Sync_v2() { string gatewayurl = '/v1/'; string gatewayhost = 'rms-world-check-one-api-pilot.thomsonreuters.com'; string apikey =…
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Item request rejected, item count reached for this channel
Hi, i have been trying to test for batch request by following the example 370. there are some items have been retrieved but most of them results as follows: StatusMsg streamId="107" domain="MarketPrice Domain" state="Open / Suspect / Too many items / 'Item request rejected for stream id 3037- item count reached for this…
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What does the "Waiting for async" status message mean?
we received this status on all the subscriptions over a weekend restart of the RFA listener. Could you advise what does the "Waiting for async" status message stand for.
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RSearchLib::IRSearchResponse Status codes
Hello, I use COM API RSearch objects to get the tickers. On RSearchQuery update I receive an object of RSearchLib::IRSearchResponse * pIRSearchResponse. Then I do l_hr = pIRSearchResponse->get_Status(&l_RSearchQueryStatus); When everything is fine I get S_OK. But I get 0x80040223 when there is no results for given search…
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An authorization issue while calling WorldCheck One API. Response: status 401
Hello, we try to integrate WorldCheck One API in our System. Firstly, we download documentation and postmen collection: Thomson-Reuters-World-Check-One-API-documentation.v1.5 and World-Check One API Postman Collection Secondly, we try to run the test postman collection as shown in…
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statusCode
Hi, can you post the enum for statusCode of the Audit message? the documentation unfortunately does not provide more detail then: statusCode requiredStatus code of the screening operation (ie COMPLETED)string
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Proper symbols for retrieving financial/market data - Inactive/Active Company Status
Good day, 1) What are the correct symbol to enter in python for searching financial and market data? We need to retrieve market capitalization, total liabilities, current liabilities, stock prices, number of shares outstanding, company status, Change Status Date. In most of the cases, RIC symbols do not provide any data…
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Status (active-inactive) of a company
Hello, I'm having trouble in finding the most suitable field for the need I have. I'm looking for the historical status (active-inactive) of a company. For my needs I could use both a daily feed (i.e. retrive the information for all the days in a range) or a "date of change" information (i.e. the list of all the dates when…
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To get the number of new and updated results which one shoud we use?"Audit log for a case" or "Monit
We need to retrieve the ongoing screening results statuses for cases..The date and time of collections looks to be quiet different between Audit log for a case and Monitor ongoing screening updates for a case as displayed in screen shot. Audit Log for Cases: ------------ { "query":…
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Request message payload not supported on non-private streams.
I get the follow message for RIC(AMS.S) - StatusText : Request Rejected: Request message payload not supported on non-private streams. I've requested the data via a bulk request. I'm pretty sure I used to get data for this when I was requesting just one instrument at a time. I'm working with 2,000 RICs now and need to bulk…
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What are the different status codes to be expected from DSS extraction queries?
What status codes, apart from the 200 OK, can be expected when making DSS REST calls for extraction of data?
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The WebSocket API doesn't always return the State information within a REFRESH
I noticed when requesting for market data using the WebSocket API, the REFRESH doesn't always include the State information. Specifically, if I submit a streaming request, which is the default, no State information is returned. However, I can see State details when I make a Non-streaming request. Reading the documentation,…
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PermId -> Status 429 (too many requests)
I'm getting this status (429) back when I hit https://api.thomsonreuters.com/permid/calais many times quickly in succession. How many requests per minute can I make?
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DSS TRTH inflight status
Short question: Will there still be kind of inflight status limiting the number of parallel request (like it was in the TRTHv1 SOAP interface) in the DSS TRTH Rest API? If yes, can you provide details about the extraction? Thx in advance!
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Network outage not reported by ETA reactor when reconnect enabled in ConnectOptions
We ran a network test to compare what events an ETA application and an SSL application receive when connected to an Elektron server. The tests were run with: cnctOpts.reconnectAttemptLimit = -1; cnctOpts.reconnectMinDelay = 5000; cnctOpts.reconnectMaxDelay = 10000; If the server is rebooted, the ETA application receives…
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Status code 415
I'm getting this code and I don't see it listed at the reference. Could you please provide its specific meaning?
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Login Domain - Components and Elements in Login responses
The below question is related to sections 3.2.4 and 3.2.5 of EMA30_RMD Usage Guide; The Login Refresh and Login Status messages of the Login Domain consist of a number of components and attributes E.g. AllowSuspectData, SingleOpen. a) Out of these what components and attributes should mandatorily be consumed by the…
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DSS REST: When does a response with status code 202 an a location expire?
Through DSS RERSTful API when posting an extraction request it may be replied with statuscode 202, status: InProgress, and a location of where to fetch the data. When does this location expire? In addition, when it does, what response will I receive when sending a get request to the expired location?